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[Remote] Senior Product Manager

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As a Senior Product Manager, you will lead strategy and execution for a critical internal product area focused on operational infrastructure and workflow orchestration, partnering with various teams to deliver scalable solutions.

Responsibilities

  • Lead product strategy and execution for internal platforms and tooling that support Talkiatry’s clinical and operational workflows
  • Develop and maintain a long-term roadmap for operational systems, workflow orchestration, and internal platform capabilities
  • Partner closely with Clinical and Operations teams to identify pain points and translate them into scalable, high-impact product solutions
  • Identify opportunities to leverage AI and automation to reduce manual work, improve operational efficiency, and enhance internal decision-making
  • Contribute to the development of emerging AI-powered capabilities and intelligence layers within internal tooling and workflows
  • Balance short-term operational priorities with long-term platform investments and scalability goals
  • Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners to deliver complex initiatives successfully
  • Anticipate dependencies, manage product risks, and drive alignment across stakeholders and teams
  • Define success metrics, establish measurable goals, and use data to evaluate product impact and inform strategic decisions
  • Navigate ambiguity by breaking down complex operational and systems challenges into actionable product opportunities

Skills

  • 4+ years of experience in product management, ideally in fast-paced, technology-driven environments
  • Experience leading complex product initiatives across multiple teams and systems
  • Demonstrated ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps
  • Strong interest in AI/-driven products, with the ability to identify practical applications of AI in operational and workflow-driven environments
  • Familiarity with AI concepts and technologies, including automation, large language models (LLMs), and decision-support systems
  • Experience evaluating where AI solutions add meaningful value versus where simpler workflow or systems improvements are more appropriate
  • Comfort partnering closely with Engineering and Data teams on technically complex or AI-enabled product initiatives
  • Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs
  • Strong product judgment and ability to navigate ambiguity in complex problem spaces
  • Excellent communication and organizational skills, with the ability to clearly articulate priorities, trade-offs, and strategic rationale
  • Experience building internal tools, platforms, or workflow systems as well as working with clinical or operations teams

Benefits

  • Medical, dental, vision effective day 1
  • 401K with match
  • Generous PTO plus paid holidays
  • Paid parental leave
  • Grow your career with us: Hone your skills and build new ones with our Learning team as Talkiatry expands

Company Overview

  • Talkiatry provides virtual mental healthcare services covered by insurance, connecting patients with licensed psychiatrists. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.talkiatry.com.
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