All roles

CRM Specialist

Remote · USA Full-time New today

We are looking for a CRM Specialist to develop and manage our CRM campaigns and customer segmentation strategies. The ideal candidate will have advanced proficiency in CRM tools and data analytics, with a focus on optimising CRM processes and generating

actionable insights.

Key Responsibilities

  • Develop and implement CRM campaigns
  • Manage customer segmentation strategies
  • Deploy CRM campaigns for multiple clients
  • Continuously measure and optimise campaign performance
  • Generate insights from data analysis
  • Optimise CRM processes for efficiency and effectiveness
  • Communicate clearly with clients to manage expectations and deliverables.
  • Technical Skills

  • Advanced CRM tools proficiency (e.g., Klaviyo, Dot Digital, Mailchimp)
  • Intermediate GA4 proficiency
  • Basic Looker Studio proficiency
  • Intermediate data analysis ability
  • Basic Canva skills
  • Qualifications

  • Bachelor’s degree in Marketing, Business, or related field
  • Advanced CRM certifications preferred
  • Excellent analytical and problem-solving skills
  • Detail oriented
  • Effective planner
  • Results Driven
  • Strong collaboration and communication skills
  • KPIs

  • Campaign performance
  • Quality and accuracy of customer segmentation and Impact on campaign performance
  • Insightfulness of campaign analysis
  • Reporting accuracy
  • Process improvement metrics
  • Additional Information

    Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Apply to this Job

    Related roles

    Video Senior Editor / Motion Designer

    Remote · USA Full-time

    Senior Production Designer

    Remote · USA Full-time

    Senior Motion Designer

    Remote · USA Full-time

    Senior Graphic Designer

    Remote · USA Full-time

    Senior Graphic Designer

    Remote · USA Full-time

    Head of Web Design

    Remote · USA Full-time

    Copywriter

    Remote · USA Full-time

    Art Director - Mandarin Speaking

    Remote · USA Full-time

    Art Director

    Remote · USA Full-time

    Special Projects Associate

    Remote · USA Full-time

    Amazon Delivery Driver

    Remote · USA Full-time

    Experienced Remote Data Entry Research Panelist – Flexible Work Schedule and Competitive Compensation

    Remote · USA Full-time

    Director, Information Technology

    Remote · USA Full-time

    Executive Assistant, Casting (Hulu Originals and Freeform)

    Remote · USA Full-time

    Product Manager – (Cybersecurity)

    Remote · USA Full-time

    Experienced Customer Service Specialist – Delivering Exceptional Experiences for arenaflex Customers

    Remote · USA Full-time

    Experienced Full Stack Pharmacy Technician – Patient-Centric Care and Pharmacy Operations at Blithequark

    Remote · USA Full-time

    Experienced Customer Support Representative – Real Estate and Construction Industry

    Remote · USA Full-time

    Experienced Full Stack Late-Night Customer Support Specialist – Web & Cloud Application Development

    Remote · USA Full-time

    Experienced Part-Time Customer Service Representative – Remote Career Opportunities in Customer Support and Relations at arenaflex

    Remote · USA Full-time