Mainframe Customer/1 billing Exp. || Remote
Job title: Mainframe Customer/1 billing Exp. || Remote in Armonk, NY at ZIRLEN TECHNOLOGIES INCORPORATED
Company: ZIRLEN TECHNOLOGIES INCORPORATED
Job description: REQUIREMENTMainframe Customer/1 billing Exp.
Remote
Long term contractNeed Overall 10+ yrs of experienceCSS Billing SME -2 , CSS Billing Sr. Developer – 2, CSS Business Analyst – 2.CSS Billing & Finance SME
- Expert Knowledge: Provide specialized insights in customer service and service order management.
- Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2, and CICS.
- Project Collaboration: Work closely with business analysts and project managers to understand requirements and implement solutions.
- Data Security & Compliance: Ensure adherence to financial regulations and data security policies.
- Documentation: Assist with project documentation and training materials.
- Liaison: Coordinate with support teams to ensure timely issue resolution.
- Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements.
- Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts.
- Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2, and CICS.
- Billing & Finance Systems: Develop and maintain financial transaction processing systems, ensuring accuracy and compliance.
- Performance Optimization: Conduct system analysis and performance tuning to enhance efficiency.
- Data Security & Compliance: Ensure adherence to financial regulations and data security policies.
- Troubleshooting & Support: Provide technical support, resolve system issues, and implement enhancements.
- Documentation & Training: Maintain system documentation and assist in training junior developers.
- Requirement Gathering – Work with stakeholders to understand business needs and translate them into technical requirements.
- Data Management & Reporting – Analyze billing data, generate reports, and ensure compliance with financial regulations.
- System Enhancements – Collaborate with developers to implement updates and enhancements in the mainframe billing system.
- Issue Resolution – Identify and resolve billing discrepancies, ensuring seamless operations.
- Compliance & Documentation – Maintain documentation for billing processes and ensure adherence to industry standards.
- Stakeholder Collaboration – Act as a bridge between business teams and IT to align billing system functionalities with business goals.