Product Manager
Credit Key is the leading provider of flexible payments for B2B transactions. We empower businesses to offer their customers greater access to capital with flexible payment terms, revolutionizing the way companies finance their operations.
As we continue to grow and scale our team, we are looking for a Product Manager to help shape and lead the strategy for our borrower and merchant experience products. Reporting to the Director of Product, you will play a critical role in delivering innovative solutions that reduce friction, drive business value, and enhance both borrower and merchant outcomes. This role requires close collaboration with cross-functional teams including engineering, design, marketing, sales, and customer success.
What you'll do
- Define product strategy: Lead the development of the product roadmap and vision, focusing on delivering innovative solutions to improve the user experience for both borrowers and merchants.
- Product Lifecycle Ownership: Manage the end-to-end lifecycle of products from ideation, design, development, testing, to launch and iteration.
- Cross-functional Collaboration: Work closely with engineering, design, data science, sales, marketing, and customer success teams to deliver products that meet business objectives, technical requirements, and customer needs.
- Drive Business Outcomes: Use data-driven decision-making to prioritize product initiatives that drive measurable business results, increase product adoption, and maximize customer satisfaction.
- Data & Metrics-Driven Approach: Define success metrics, track key performance indicators (KPIs), and leverage data to optimize product features and functionality.
- Ownership of Product Backlog: Own and prioritize the product backlog, ensuring that development efforts are aligned with company objectives and user needs.
- Stakeholder Management: Communicate product vision, strategy, and roadmaps effectively to both internal stakeholders and external partners.
Requirements
What we look for
- 4+ years of experience in product management, preferably in fintech or B2B SaaS environments, with a proven track record of launching successful products.
- Strong technical aptitude: Experience collaborating with engineering teams and an understanding of technical systems and architectures to engage in informed discussions and decision-making.
- Problem-Solving Skills: Ability to navigate ambiguity, propose solutions, and make decisions even with limited resources or incomplete information.
- Customer-First Mindset: A deep understanding of both borrower and merchant needs, with the ability to translate customer feedback into product enhancements and innovations.
- Data-Driven Decision Making: Comfort with analyzing both qualitative and quantitative data to identify insights, drive product improvements, and define KPIs.
- Entrepreneurial Spirit: A self-starter who takes initiative and ownership, able to lead projects end-to-end and influence others to drive successful outcomes.
- Strong Communication Skills: The ability to clearly communicate complex ideas and concepts to diverse audiences, including technical and non-technical stakeholders.
- Experience with B2B products: Experience working on products that involve both merchants and end-users, understanding the nuances of serving two different customer bases.
Nice to have
- Previous experience working in a payment processing or lending platform.
- Familiarity with financial regulations and compliance requirements in fintech.
Benefits
Why you want to work with us
- Competitive Compensation Package with equity and paid time off
- Great healthcare benefits
- 401k Match
- 100% Remote. Flexible work schedule & location
- Supportive, low ego, highly collaborative team environment
- Work from home stipend