Administrative Assistant

About the position The Full-time Administrative Assistant at Lower Macungie Township serves as a key intermediary between the township's citizens and its employees, providing essential office support primarily to the Department of Community and Economic Development. This role requires a professional demeanor, strong organizational skills, and the ability to handle multiple tasks while maintaining confidentiality and a commitment to public service. Responsibilities ? Provides assistance to residents, contractors, developers, and vendors for Township-related business in a professional manner. , ? Answers incoming telephone calls, determines their purpose, and forwards to appropriate personnel or department. , ? Responds to walk-in inquiries regarding township-related and departmental business requests. , ? Refers the public to the appropriate department or staff member for technical inquiries. , ? Distributes and receives applications and department forms and processes them according to internal procedures with thorough attention to detail. , ? Provides office support and performs clerical duties such as typing, filing, data entry, document imaging, and photocopying. , ? Gathers, maintains, prepares, scans, and archives Township records in an organized fashion electronically and in hard copy form. , ? Maintains, creates, and distributes reports, spreadsheets, documents, and written processes. , ? Ensures legal notices and notifications are prepared and comply with the law. , ? Assists with preparation of meeting minutes and agendas and attends night meetings as needed. , ? Provides back-up to other support staff as needed, while working in a team environment. , ? Coordinates schedules and calendars by arranging meetings, appointments, and inspections. , ? Composes correspondence, memos, presentations, reports, and other documents as requested. , ? Inputs and maintains data in various computer systems. , ? Types, formats, and proofreads a variety of materials including correspondence, memos, and reports. Requirements ? High school diploma required; Associate's degree preferred. , ? Five+ years' experience in an office environment, preferably dealing one-on-one with external customers. , ? Proficient in Microsoft Office and Adobe. , ? Experience in municipal government office and filing/inventory tracking/maintenance preferred. , ? Excellent communication and interpersonal skills. Nice-to-haves ? Experience in customer service for at least 1 year. , ? Knowledge of general office procedures and equipment. Benefits ? 401(k) , ? Dental insurance , ? Employee assistance program , ? Health insurance , ? Life insurance , ? Retirement plan , ? Tuition reimbursement , ? Vision insurance Apply Job!