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Data Entry Online

Remote · USA Full-time New today

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities... • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: • High School Diploma or equivalent • 1-2 years proven experience in supporting client success • Excellent written and verbal communication skills • Ability to address complaints and issues with effective solutions and a positive attitude • Passion for delighting customers with above and beyond service • Excellent time-management and prioritization skills • Familiarity with CRM system Industry Leading Benefits: • Weekly pay via direct deposit and accessible payroll support • Medical and dental insurance • Maximum non-tax stipends available including lodging, meals and incidentals • Competitive Wages • Referral Bonuses • Weekly Pay • Matching 401(k) – 100% vested • Health Insurance • Life Insurance • Direct Deposit • Travel Stipend Package • Flexible Scheduling • Sign-on Bonus Powered by JazzHR kcGEaCtQ2J Apply Job!

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