Part Time IT Support Helpdesk Rep (Remote)
Part Time Remote IT Support Helpdesk Rep Responsibilities of the job: Virtually installing, configuring and troubleshooting computer software, systems, networks Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications Knowledge of Salesforce and Virtual Desktops a strong plus. Providing virtual technical support across the company (this may be in Zoom meetings or the phone). Setting up cloud-based accounts for new users Support for both PCs and Macs Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements Although a formal degree is not required, qualifications for this remote IT Support role include the following: Remote experience Computer Science or Cybersecurity Background Software / DevOps / Engineering ... Knowledge of Healthcare industry Knowledge of Cyber Security There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritize and delegate A keen eye for detail Job Type: Part-time Pay: From $25.00 per hour Expected hours: 40 per week Work Location: Remote Apply Job!