Remote Customer Support Assistant

Job Description: Nike is seeking a Remote Customer Support Assistant to join our team in Los Angeles, California. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer support. The ideal candidate will be energetic, resilient, and possess excellent time management and planning skills... Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, order tracking, and issue resolution - Maintain a high level of professionalism and empathy in all interactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies - Meet or exceed performance metrics and goals set by management Requirements: - 3+ years of experience in customer support - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Energetic and resilient personality traits - Strong time management and planning skills Benefits: - Free accommodation for remote work - Parental leave for eligible employees - Profit sharing opportunities - Opportunities for career growth and development Working Environment: At Nike, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive work environment where all employees can thrive and succeed. Deadline to Apply: Interested candidates should submit their applications by September 20, 2024. Equal Opportunity Statement: Nike is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Remote Customer Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job!