Remote Certified Pharmacy Technician - Patient Engagement Specialist

Remote Position for a Certified Pharmacy Technician Job Overview... Join our healthcare startup as a dedicated Remote Certified Pharmacy Technician on a 6-month contract. You will support our team under the guidance of the Pharmacist Team Lead and the Head of Operations, focusing on enhancing patient care through proactive communication. Key Responsibilities • Make outbound calls to patients, providers, and pharmacies for case interventions • Obtain and record health and contact information • Schedule appointments and resolve medication-related issues • Engage with patients to provide support • Handle inbound customer support requests and prepare correspondence • Perform other assigned duties as necessary Qualifications • Certified Pharmacy Technician • Bilingual in English and Spanish • Experience managing 40-50+ adherence-related calls per day • Knowledge of basic medical terminology and medication names (brand and generic) • Excellent written and verbal communication skills • Strong computer skills, including proficiency in Microsoft 365 and Google Workspace • Ability to work collaboratively as part of a team, as well as independently • Availability to work 40 hours per week (Monday-Saturday, 9 AM to 6 PM Pacific Time) Preferred Qualifications • Previous remote work experience If you are passionate about enhancing patient care and interested in a rewarding opportunity, we would love to connect with you! Employment Type: Full-Time Apply Job!