Part-Time Data Entry Coordinator – Program Impact & Alumni Outcomes Management (Remote, 15‑20 hrs/week)

About arenaflex

arenaflex is on a mission to ignite a nationwide movement that empowers first‑generation college graduates to break free from underemployment. By delivering cutting‑edge digital‑skill training, fostering peer‑to‑peer connections, and building robust professional networks, arenaflex helps graduates translate their education into meaningful, well‑paid careers. Our impact‑driven model has already helped thousands of alumni across New York, California, Illinois, and Florida secure stable employment, with four‑in‑five participants fully employed within a year of program completion.

At arenaflex, we believe that the promise of upward mobility belongs to everyone. We are a fast‑growing, purpose‑focused organization that blends data‑driven evaluation with compassionate program delivery. If you are passionate about using data to tell stories of transformation and want to contribute to a cause that reshapes the American Dream, you have found the right place.

Role Overview

The Part‑Time Data Entry Coordinator – Program Impact will join the Data & Evaluation team, reporting directly to the Managing Director of Design & Evaluation. This non‑exempt, remote position (with residency requirements in Chicago, Los Angeles, Miami, New York, or the Bay Area) offers 15‑20 hours per week at a competitive hourly rate of $25. The role runs from October 28 2024 through June 27 2025, with the possibility of extension based on performance and program needs.

In this role, you will be the guardian of data integrity for arenaflex’s alumni outcomes, ensuring that every employment update, salary figure, and employer record is accurate, timely, and ready for analysis. You will collaborate closely with Alumni, Partnerships, and Program Operations teams to maintain a single “source of truth” that powers our impact reporting and strategic decision‑making.

Key Responsibilities

Data Integrity and Quality Control (≈ 50 % of time)

• Continuously monitor and audit data flowing from Brightspace LMS, Salesforce, LinkedIn Sales Navigator, and LiveAlumni to detect inconsistencies.
• Generate, clean, and reconcile data extracts from Salesforce and other platforms, applying best‑practice data‑cleansing techniques.
• Enter alumni employment outcomes with meticulous attention to detail, correcting discrepancies and filling gaps to achieve 100 % accuracy.
• Validate the seamless transition of data from program‑stage records in Brightspace to alumni‑stage records in Salesforce, ensuring no loss of information.
• Document data‑quality issues and propose systematic improvements to prevent future errors.

Data Collection and Reporting (≈ 30 % of time)

• Administer national post‑program outcomes surveys via email, text, and phone, driving high response rates from recent graduates.
• Produce monthly reports highlighting alumni who lack employment verification or salary data, and share these insights with Alumni Managers for follow‑up.
• Maintain and regularly update the “employer” fields in Salesforce, guaranteeing that reporting dashboards reflect the most current information.
• Support the creation of impact dashboards and executive‑level reports that showcase arenaflex’s success metrics.

Process Optimization and Collaboration (≈ 20 % of time)

• Partner with Alumni, Program Operations, and Partnerships teams to streamline data‑collection workflows, reducing manual effort and turnaround time.
• Participate in cross‑functional meetings to share data insights, identify bottlenecks, and recommend automation opportunities.
• Provide training and guidance to internal stakeholders on proper data‑entry protocols and quality‑control standards.

Essential Qualifications

• Minimum 1 year of hands‑on experience in data entry or data management, preferably using Microsoft Excel or Google Sheets combined with Salesforce.
• Demonstrated ability to design and execute multi‑stakeholder processes while maintaining exceptional attention to detail.
• Strong customer‑service orientation, with proven follow‑up and follow‑through skills.
• Experience handling sensitive or confidential information with discretion and professionalism.
• Proficiency in Salesforce (or comparable CRM) is highly preferred.

Preferred Qualifications & Additional Skills

• Familiarity with learning‑management systems (e.g., Brightspace) and alumni‑tracking tools.
• Basic knowledge of data‑visualization platforms such as Tableau, Power BI, or Looker.
• Experience conducting surveys, managing response rates, and performing outreach via email or SMS.
• Excellent written and verbal communication skills, including the ability to present findings to audiences of 100 + participants.
• Problem‑solving mindset: ability to analyze complex data issues, propose actionable solutions, and implement improvements.

Core Competencies for Success

• Attention to Detail: A meticulous approach to every data point, ensuring that the final dataset is error‑free.
• Organizational Acumen: Ability to juggle multiple priorities, meet deadlines, and keep documentation orderly.
• Collaboration: Comfortable working across teams, sharing knowledge, and building consensus.
• Communication: Clear, concise, and professional interaction with internal partners and external alumni.
• Ethical Judgment: Respect for privacy and confidentiality in handling personal employment data.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its staff. As a Data Entry Coordinator, you will gain exposure to:

• Advanced Salesforce administration techniques and data‑governance best practices.
• Impact‑evaluation methodologies used by leading nonprofit and social‑impact organizations.
• Cross‑functional project management experience that can serve as a springboard to roles in program evaluation, data analytics, or operations leadership.
• Mentorship from senior leaders in the Design & Evaluation team, including opportunities to attend industry webinars, conferences, and internal training sessions.

Work Environment & Culture at arenaflex

arenaflex fosters an inclusive, mission‑driven culture where every team member’s voice matters. Our remote‑first policy is balanced with a strong sense of community, built through regular virtual coffee chats, quarterly all‑hands meetings, and optional in‑person gatherings at our program sites. We celebrate diversity, encourage curiosity, and support work‑life balance.

Key cultural pillars include:

• Purpose‑First: Every task is tied to a larger impact goal—helping first‑generation graduates achieve economic mobility.
• Collaboration: Open communication channels and cross‑team projects are the norm.
• Growth Mindset: Continuous learning is encouraged; we provide resources for skill‑building and career advancement.
• Equity & Inclusion: We actively recruit a workforce that reflects the communities we serve and uphold a zero‑tolerance policy for discrimination.

Compensation, Perks & Benefits

This part‑time position offers a competitive hourly wage of $25, paid bi‑weekly. In addition to base compensation, arenaflex provides:

• Flexible remote work schedule (subject to residency proximity to a program site).
• Access to professional development budgets for courses, certifications, or conferences.
• Paid time off for holidays and personal days, prorated to part‑time hours.
• Employee assistance program (EAP) offering counseling, legal, and financial resources.
• Opportunities to attend arenaflex’s annual impact summit and network with alumni leaders.

Application Process & Important Dates

Applications close on October 2 2024. To be considered, submit your resume, a brief cover letter outlining your relevant experience, and any supporting work samples through the arenaflex careers portal.

Note: Current arenaflex employees are not eligible for this role.

Residency Requirement: Candidates must reside within approximately two hours of an arenaflex program site in Chicago, Los Angeles, Miami, New York, or the Bay Area, and be located in CA, CT, FL, IL, IN, NJ, or NY.

Diversity, Equity & Inclusion Commitment

arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to building a workforce that mirrors the communities we serve. All qualified applicants—regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics—are encouraged to apply.

Ready to Make an Impact?

If you are a detail‑oriented data enthusiast who thrives in a collaborative, mission‑driven environment, we want to hear from you. Join arenaflex and play a pivotal role in shaping the future of first‑generation graduates across the nation.

Apply Now