Remote Part‑Time Customer Support & Service Technician – Beverage Equipment Maintenance – $27/hr – arenaflex

About arenaflex – Pioneering Refreshment Solutions Worldwide

arenaflex is a global leader in the production, distribution, and innovative service of beverage solutions. With a heritage that spans more than a century, arenaflex combines cutting‑edge technology, sustainability initiatives, and a relentless focus on customer delight. Our brand is synonymous with quality, reliability, and a refreshing experience that reaches millions of consumers every day. As we continue to expand our service footprint, we are looking for dedicated professionals who share our passion for excellence and want to make a tangible impact on the communities we serve.

Why This Role Matters

Our customers rely on arenaflex’s state‑of‑the‑art dispensing equipment to deliver perfectly chilled beverages in restaurants, stadiums, convenience stores, and corporate cafeterias. The Part‑Time Customer Support & Service Technician is the frontline guardian of that promise. By ensuring that every soda fountain, cooler, and vending machine operates flawlessly, you help preserve the brand’s reputation, protect public health standards, and keep the refreshment experience enjoyable for every end‑user.

Position Overview

This remote, part‑time position is based out of Tampa, Florida, but the role is primarily field‑oriented, covering the broader Fife Region and surrounding areas. You will be responsible for diagnosing, repairing, and maintaining soft‑drink dispensing equipment, as well as providing exceptional on‑site customer service. The role requires a blend of technical aptitude, physical stamina, and a customer‑centric mindset.

Key Responsibilities

• Perform routine mechanical services and minor refurbishments on beverage dispensing equipment in accordance with arenaflex standards.
• Diagnose and troubleshoot faults in soda wellspring machines, including electronic, hydraulic, and refrigeration components.
• Maintain all refrigeration units at optimal operating temperatures, ensuring compliance with safety and quality regulations.
• Execute preventive maintenance tasks such as cleaning, calibration, and part replacement to minimize downtime.
• Document service activities accurately in arenaflex’s field service management system, including parts used, labor hours, and customer feedback.
• Provide courteous, professional, and solution‑focused support to clients, reinforcing arenaflex’s commitment to superior service.
• Transport equipment and tools safely, adhering to all OSHA and arenaflex safety protocols.
• Collaborate with the regional service team to share insights, suggest process improvements, and support continuous learning initiatives.
• Remain flexible to work weekends, holidays, or emergency calls as required to meet service level agreements.

Essential Qualifications

• High school diploma or equivalent; a Bachelor’s degree in a related field (e.g., Mechanical Engineering, Business Administration) is a strong plus.
• Valid driver’s license with a clean driving record, enabling independent travel to client sites.
• Demonstrated mechanical aptitude and a genuine interest in repairing beverage dispensing equipment.
• Physical ability to lift and maneuver loads up to 50 lb safely and repeatedly.
• Excellent verbal communication skills and a customer‑service orientation.
• Availability to work an 8‑hour shift per day, with flexibility for weekend and on‑call assignments.

Preferred Qualifications & Experience

• Prior experience in field service, appliance repair, or a similar technical support role.
• Certification in refrigeration technology, HVAC, or related trade (e.g., EPA 608).
• Familiarity with arenaflex’s product line or comparable beverage equipment.
• Proficiency with mobile diagnostic tools, service ticketing software, and basic computer applications.
• Experience working in a fast‑paced, customer‑focused environment.

Core Skills & Competencies

• Technical Problem‑Solving: Ability to quickly identify root causes and implement effective repairs.
• Attention to Detail: Precise documentation and adherence to service protocols.
• Physical Stamina: Capability to perform manual labor, climb ladders, and work in confined spaces.
• Interpersonal Skills: Build trust with clients, listen actively, and convey technical information in plain language.
• Time Management: Prioritize service calls to meet response time commitments.
• Safety Awareness: Consistently apply safety guidelines to protect yourself, coworkers, and customers.

Work Environment & Culture at arenaflex

arenaflex fosters a collaborative, inclusive, and growth‑oriented culture. Even though this role is part‑time and field‑based, you will be fully integrated into a supportive network of technicians, managers, and corporate staff. Our core values—Integrity, Innovation, and Customer Success—guide every interaction. Employees enjoy:

• Access to a modern fleet of service vehicles equipped with the latest diagnostic tools.
• Regular safety briefings, technical workshops, and mentorship programs.
• A flexible schedule that respects work‑life balance while still delivering high‑impact service.
• Recognition programs that celebrate outstanding customer feedback and technical excellence.
• Opportunities to contribute ideas that shape future product designs and service processes.

Career Growth & Learning Opportunities

arenaflex is committed to investing in its people. As a part‑time service technician, you will have pathways to advance your career, including:

• Certification sponsorship for advanced refrigeration or electrical training.
• Potential transition to full‑time roles in regional service management, technical sales, or product development.
• Access to an online learning portal featuring courses on emerging beverage technologies, customer experience, and leadership.
• Cross‑functional projects that expose you to supply chain, quality assurance, and sustainability initiatives.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate of $27 per hour, reflective of the specialized skill set required for this role. In addition to base pay, you will receive:

• Paid mileage reimbursement for travel between client sites.
• Uniform and tool allowance to ensure you have the equipment you need.
• Health and wellness benefits available to part‑time employees, including dental and vision coverage.
• Employee assistance program (EAP) for personal and professional support.
• Opportunities for performance‑based bonuses tied to service quality metrics.

How to Apply

If you are ready to join a dynamic team that blends technical expertise with world‑class customer service, we want to hear from you. Click the link below to submit your application, upload your resume, and tell us why you are the perfect fit for arenaflex’s Part‑Time Customer Support & Service Technician role.

Apply Now – Start Your Journey with arenaflex!

Closing Statement

At arenaflex, every service call is an opportunity to reinforce a legacy of refreshment excellence. By joining our team, you become a vital part of a global brand that values your skills, your dedication, and your desire to grow. Take the next step in your career—apply today and help us keep the world’s favorite beverages perfectly chilled, one machine at a time.