Sales Development Representative NOREM / LATAM - SaaS/B2B (Part Time: 20 hours per week)

About Us

Almost every single thing that you eat, wear, or use is imported or exported. Freight quite literally moves the world. And we’re helping it move even better. Freightos (Nasdaq: CRGO) is the global rate management, booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines, trucking companies, ocean liners, and thousands of importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store. As the leading global freight booking platform for a massive industry, we’ve been crushing it with double-digit growth, year after year, supporting well over one million shipments every year.

About the Role

We are seeking a Sales Development Representative to support the North and South American regions. In this role, you will be responsible for qualifying and nurturing inbound leads, identifying outbound sales opportunities, and preparing prospects for successful engagement with the sales team. On the inbound side, you will manage a consistent flow of leads, utilizing detailed customer and marketing insights to assess opportunities, nurture prospects, and coordinate lead assignment. You will work closely with the sales organization while maintaining accurate and organized records within the CRM platform. On the outbound side, you will support business development initiatives through targeted prospecting activities, including social media outreach, outbound calling, and other marketing-driven engagement strategies. Your objective will be to identify and connect with potential customers, helping to generate qualified opportunities for the sales team. The ideal candidate should have experience within the logistics or transportation industry. Equivalent professional sales experience, strong communication skills, and a demonstrated ability to learn quickly will also be considered. Comprehensive training will be provided on company products, sales processes, and marketing strategies. This role offers the opportunity to contribute to the ongoing digital transformation of the global freight industry by introducing customers to innovative solutions that streamline rate management, freight booking, and related logistics processes. This is a remote, part-time position, requiring 20 hours per week. Some travel may be required for trade shows, customer meetings, and team events.

Responsibilities

• You will identify prospective customers and engage them through social media outreach, sales tools, email campaigns, and phone calls across the North and South American markets.
• Once qualified, you will coordinate with the sales team to transition opportunities effectively, helping drive revenue growth and customer acquisition.
• You will also leverage our strong industry presence and extensive digital freight technology resources to qualify inbound leads and route them appropriately within the sales organization. Where necessary, you will nurture leads to ensure they are sales-ready before handoff.
• Success in this role requires timely engagement with both inbound and outbound leads to build and maintain a healthy sales pipeline. A strong understanding of customer needs and our product offerings will be critical in demonstrating how our solutions support global freight operations and improve operational efficiency.
• You will maintain accurate and organized records within our CRM platform, ensuring leads are properly qualified, assigned, and tracked based on geography, product focus, and customer profile.
• This role requires the ability to effectively present and demonstrate our products, identify customer pain points, and facilitate a seamless introduction to the appropriate sales executive.
• You will be responsible for driving new customer acquisition for our eBooking and SaaS solutions, with performance measured against key sales and onboarding metrics. In addition, you will help ensure customer accounts are accurately configured within internal systems to support a successful onboarding experience.
• You will take ownership of your pipeline from initial lead engagement through successful handoff to Sales. Your primary objective will be to engage prospects, qualify opportunities, and schedule high-quality meetings that contribute to successful sales outcomes.

Requirements

About You Basic requirements

• Professional proficiency in both English and Spanish, with the ability to communicate effectively with customers through phone, email, and virtual meetings. Additional languages are considered an asset.
• Strong communication, interpersonal, and customer service skills.
• Comfortable making lots of outbound calls and engaging with prospective customers.
• Computer proficiency is a must, including familiarity with LinkedIn and other social media platforms.
• Strong organizational skills with the ability to manage time effectively in a remote work environment.
• Interest in sales, business development, or customer engagement.
• Previous experience in sales, customer service, prospecting, or administrative support is considered an asset.
• Exposure to logistics, freight forwarding, SaaS platforms, or CRM systems is a plus, though training will be provided for the right candidate.

Benefits: Pay: $20.00-25.00 per hour DOE

• Paid Holidays, Unlimited Paid Time Off, 401K enrollment eligibility after 90 days, and a company match is available after one year of employment.

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