[Remote] IT Engineer

Note: The job is a remote job and is open to candidates in USA. Defense Unicorns is a company focused on delivering secure solutions for software delivery to meet high security requirements. They are seeking an IT Engineer to join their IT Operations team, responsible for managing core IT systems, leading IT projects, and providing support for complex issues in a CMMC-regulated environment.

Responsibilities

• Administer core IT systems including MDM (Jamf), Google Workspace, and identity/access management tooling, ensuring configurations align with NIST SP 800-171 and CMMC requirements
• Lead IT projects from requirements through implementation, such as SaaS tool rollouts, onboarding/offboarding automation, and endpoint compliance initiatives
• Provide Tier 2 and Tier 3 helpdesk support, serving as an escalation point for complex issues
• Perform endpoint lifecycle, including imaging, configuration, policy enforcement, compliance reporting, and decommission
• Administer SaaS application access and provisioning workflows, and access reviews
• Onboard and offboard users by managing access through Google Admin Console and related identity tools, coordinating across People Ops, Security, and IT to ensure timely and compliant access changes
• Technical implementation of security controls aligned with NIST SP 800-171, such as logging, SIEM integration, incident response capability, and endpoint configuration management
• Collaborate with third-party vendors and internal stakeholders on SaaS tool rollouts, troubleshooting, renewals, and integrations
• Create and maintain IT documentation, runbooks, and process improvements to improve operational consistency and reduce ticket volume

Skills

• 4+ years in IT operations, systems administration, or IT engineering roles
• Experience administering MDM platforms (Jamf preferred) including device enrollment, policy creation, and compliance reporting
• Experience managing endpoints at scale in an enterprise environment
• Experience with Google Admin Console or similar directory/identity management platforms, including user lifecycle management and security policy configuration
• Demonstrated ability to lead IT projects from scoping through delivery with minimal oversight
• Experience with SaaS administration and access provisioning workflows
• Familiarity with change management processes and IT documentation practices
• Experience with helpdesk or ticketing systems and structured troubleshooting methodology
• Proven ability to demonstrate results in a remote, asynchronous environment
• US citizenship required; must be eligible for CUI access
• Experience in a defense contractor or government IT environment, specifically in regard to DFARS 252.204-7012
• Familiarity with NIST SP 800-171, CMMC 2.0, or NIST SP 800-53 compliance frameworks
• Familiarity with SAML, SCIM, and OIDC in administering SSO and role/group-based access control
• Experience with SaaS management platforms (e.g., 1Password SaaS Manager, or similar)
• Experience with scripting or automation to support IT operations (Bash, Python, or similar)
• Experience administering security permissions and configuration in GitHub
• Exposure to SIEM platforms, endpoint security tooling, or security operations workflows

Benefits

• Medical/Dental/Vision
• Premiums are 100% Company Paid
• Health Savings Account
• Life Insurance
• Disability Insurance
• 401k Retirement Plan
• Company Stock Options
• Home Office Budget
• We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
• Paid Parental Leave
• Reimbursement for approved trainings/subscriptions
• Conferences (travel, lodging, and fees)

Company Overview