[Remote] Key Account Manager – InReach

Note: The job is a remote job and is open to candidates in USA. Sodexo is hiring a Key Account Manager to support their InReach business in the Washington DC/Virginia region. This role focuses on managing and growing a portfolio of key accounts, developing customer growth strategies, and serving as a liaison between customers and internal teams.

Responsibilities

• Manage and grow a portfolio of key accounts (many in the government sector) with a focus on retention, upselling, and long‑term partnerships
• Develop and execute customer growth and retention strategies aligned with company objectives
• Serve as the primary liaison between customers, vendors, and internal teams
• Introduce new products and solutions through multiple engagement channels
• Collaborate cross‑functionally with sales, marketing, and operations to drive results
• Maintain accurate daily activity tracking and reporting in Salesforce

Skills

• Proven ability to manage accounts and build strong, trusted customer relationships, both public and private sector
• High proficiency in MS Office (especially Excel) and Salesforce or similar CRM tools
• Strong written and verbal communication skills, including presentations to senior leaders
• Ability to work independently in a fast‑paced, remote environment
• Excellent organizational, prioritization, and multitasking skills with strong attention to detail
• A professional demeanor and a continuous‑improvement mindset
• Minimum Education Requirement: Bachelor's degree or equivalent experience
• Minimum Functional Experience: 3 years

Benefits

• Incentives
• Remote Opportunity with Vehicle Allowance
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

Company Overview