[Remote] Strategic Account Manager - HME

Note: The job is a remote job and is open to candidates in USA. Medline Industries, LP is a leading company in the Home Medical Equipment space, and they are seeking a Strategic Account Manager to support their sales efforts. This role involves managing a book of business for existing accounts, achieving revenue targets, and ensuring high-quality customer service.

Responsibilities

• Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives
• Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability
• Resolve problems and ensure customers receive high-quality customer service
• Maintain personal contact with key customers in assigned accounts
• Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
• Maintain existing sales programs
• Work directly with the Medline Field Sales team to promote sales goals and initiatives
• Facilitate the formal and non-formal RFP process
• Develop and implement sales tools and programs; educate and communicate activity and success
• Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales
• Track customer sales performance against objectives and inform management of results
• Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners

Skills

• Typically requires a Bachelor's degree in a business or clinical-related field
• At least 4 years of account management or/and sales experience
• Experience preparing business plans to align/support selling strategies
• Experience developing and delivering technical presentations to various group sizes
• Exposure to and use of Customer Relationship Management (CRM) software
• Proficiency in CRM software and Microsoft Office Suite
• Position requires travel up to 50% of the time for business purposes (overnight, within state and out of state)
• Environment includes office setting and medical facilities
• Position may require non-traditional work hours during in-services

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• This role is bonus and/or incentive eligible.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

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