[Remote] Talent Operations Manager
Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. They are seeking a Talent Operations Manager to lead the operational engine behind their hiring processes, managing a team and optimizing systems to support over 400 hires per year.
Responsibilities
- Lead 4–5 direct reports (recruiting coordinators, sourcers, ops specialists) across EPD, GTM, and G&A, growing with the company
- Set clear expectations, run 1:1s, deliver direct feedback, and build development plans for every team member
- Elevate the team beyond scheduling into true ops: data analysis, process optimization, systems ownership, and candidate experience
- Own hiring and performance management who to hire, develop, or move on
- Build career paths that retain strong coordinators and sourcers within MaintainX
- Foster a culture of speed, accuracy, and candidate obsession
- Own the ATS (Ashby, migrating from Greenhouse in April 2026) workflows, automations, approval chains, and reporting
- Build real-time analytics dashboards for pipeline health, funnel conversion, time-in-stage, and capacity
- Drive process discipline: 48-hr stage movement, 24-hr interview feedback, structured debriefs define the standards and enforce them
- Partner with Finance on headcount planning, forecasting, and capacity modeling
- Identify and eliminate manual steps through automation; ensure data integrity and compliance across all systems
- Own configuration, workflows, reporting, integrations, and team adoption of Ashby
- Partner with engineering on HackerRank/CodeSignal integration into Ashby
- Manage Juicebox, LinkedIn Recruiter, and emerging AI tools; drive adoption and measure ROI
- Evaluate and roll out Brighthire for recording and notetaking
- Ensure talent systems integrate with IT, Security, and People Ops; maintain compliance
Skills
- 5+ years in talent operations or recruiting operations, with at least 2 years managing a team of coordinators, sourcers, or specialists
- You've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees)
- Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevant
- Comfortable with data: you build dashboards, define KPIs, and use metrics to drive decisions, not just report on them
- You've managed recruiting coordinators before and know how to develop them into strong operations professionals
- You move fast, communicate directly, and don't wait for permission to fix something that's broken
- Builder mindset: you'd rather create something from scratch than tweak something that doesn't work
- Experience with Ashby specifically, including workflow automation, custom reports, and API integrations
- Familiarity with capacity modeling and recruiter workload analysis
- You've led an ATS migration end-to-end (scoping, data migration, template rebuild, training, adoption tracking)
- Experience with technical assessment tools (CodeSignal, HackerRank) and their ATS integrations
- SQL or BI tool experience for building custom analytics beyond what the ATS provides
Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
Company Overview