[Remote] Water Treatment Account Manager - Cleveland, OH
Note: The job is a remote job and is open to candidates in USA. Chem-Aqua, Inc. is a wholly owned water treatment subsidiary of NCH Corporation, seeking a Water Treatment Account Manager to support their growth strategy. The role involves servicing boiler and cooling water systems for existing customers, including diagnostics, maintenance, and customer relationship management.
Responsibilities
- Perform assigned water testing and sampling as required
- Communicate, record, and maintain relevant information regarding treatment operations
- Schedule service and sales calls, including daily, weekly and monthly reporting
- Accurately report service calls
- Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems
- Determine system condition, identify malfunctions, and take corrective actions
- Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
- Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
- Maintain customer chemical inventory which may include lifting
- Other duties as assigned
Skills
- Highly motivated, self-starter with the ability to build relationships
- 3-5 years of work experience in a field using mechanical principles
- Ability to work flexible schedule, some weekends required
- Very organized with exceptional follow-through abilities
- Ability to multi-task in an active working environment
- Able to pass a drug and background check per the company requirements
- High School Diploma or equivalent
- Knowledgeable in MS Office applications
- Knowledgeable in a CRM software or related systems
- Knowledgeable in using a computer, tablet, smart phone, and other work related technology
- This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
- Be able to wear protective gear for the face, ears, and gloves
- 20 % travel required
- Experience in the water treatment or related industry a plus
Benefits
- NCH Corporation offers a full suite of benefits, employee development and recognition programs.
Company Overview
Company H1B Sponsorship