[Remote] Senior Network Engineer

Note: The job is a remote job and is open to candidates in USA. The Redesign Group is a global technology and cybersecurity Solution Provider leveraging design thinking and emerging technology solutions. The Senior Network Engineer provides advanced networking expertise, serves as a subject matter expert for complex network and firewall issues, and contributes to technical leadership and implementation of network solutions.

Responsibilities

• Own the full lifecycle of complex network and firewall incidents, from detection through resolution and post-incident review, ensuring accountability for technical outcomes, stability, and documentation
• Lead investigation and resolution of critical network incidents, driving coordination across internal teams, vendors, and customer stakeholders
• Make technical decisions and take end-to-end ownership of network issues, driving resolution without reliance on further escalation
• Lead technical delivery of network projects, including scoping, estimation, design, and implementation
• Perform root cause analysis and develop long-term remediation strategies to prevent recurrence
• Validate and approve network changes, designs, and remediation strategies
• Configure, maintain, and troubleshoot Cisco, Palo Alto, and Fortinet networking and firewall equipment
• Conduct targeted cleanup and improvements of existing network environments to ensure stability and scalability, minimizing customer downtime
• Collaborate with the security team to ensure proper network hardening is in place and that all risks are properly mitigated or remediated
• Provide technical guidance and mentorship to junior engineers
• Contribute to architecture documentation, diagrams, and operational runbooks
• Maintain awareness of developments within the networking and security technology landscape, recommending new solutions when necessary
• Accurately track time and project activities within the company's time tracking system

Skills

• Advanced, hands-on experience managing enterprise firewalls across multiple platforms — including Cisco (ASA/FTD/FMC), Palo Alto Networks (PAN-OS, Panorama), and Fortinet (FortiGate, FortiManager) — including policy design, rule optimization, VPN configuration, and threat prevention
• 10+ years of experience within an MSP, VAR, ISP, NOC, or enterprise IT environment, with a focus on troubleshooting and maintaining existing network infrastructure
• Strong knowledge of networking protocols and technologies including TCP/IP, OSPF, BGP, EIGRP, IPSec, SNMP, STP, VTP, and VLANs
• Strong knowledge of network infrastructure within virtualized environments using VMware or similar platforms, including virtual networking, VLAN configurations, virtual switches, and network segmentation
• Experience troubleshooting performance and connectivity issues across different OSI layers
• Experience with application-level network troubleshooting, including packet inspection and analysis
• Proven experience optimizing, securing, and consolidating complex legacy network environments to meet current and future business needs
• Excellent interpersonal and communication skills, with a customer-first approach to resolving network issues
• Active CCNP certification or equivalent (Palo Alto PCNSE or Fortinet NSE 4/7 also valued)
• Experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure
• Experience with cloud networking across AWS, Azure, or Google Cloud Platform, including networking configurations, security settings, and integration with on-premises environments
• Experience with network security practices including network hardening, monitoring, and threat assessment
• Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service delivery models
• Experience delivering customer-facing IT network projects
• A degree or equivalent experience in computer science or a related field

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) retirement plan with company match (annual dollar cap applied)
• Flexible time off plan
• 15 paid holidays
• Sick leave (amount varies by state requirements and is at least the minimum required by any state)
• Short-term and long-term disability
• Life insurance
• Paid parental leave

Company Overview