[Remote] Specialist, Content Producer

Note: The job is a remote job and is open to candidates in USA. Pearson is a global leader in electronic testing, validating the skills and knowledge of millions of individuals annually. The Specialist, Content Producer role involves collaborating with a team to develop and manage exam content, ensuring accuracy and quality for certification exams.

Responsibilities

• Use proprietary item/exam development and banking software to maintain and manage test content (items) and associated elements throughout the development lifecycle, maintaining accuracy, quality, validity, style guide adherence, and Pearson VUE standards
• Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection
• Partner with clients and cross-functional teams on multiple exam programs and deliverables, monitoring scope and deadlines, and escalating risks as needed
• Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection
• Adhere to project schedules and manage multiple project deliverables
• Assist in startup process for new clients
• Recommend item and exam development activities and contribute to schedule planning
• Evaluate exam programs using statistical data and other criteria to evaluate items and item bank health
• Prepare workshop materials, including training activities
• Define and implement item banking tool workflow requirements for client workshops
• Facilitate virtual and in-person activities and workshops where SMEs write and review examination items, as well as select items for exams
• Train SMEs about item writing best practices and how to use item development software
• Use proprietary item/exam development and banking software to maintain, manage, and audit user accounts
• Perform various database maintenance, data entry, and referencing tasks in proprietary item banking software
• Assemble computer-based exams within proprietary item development software and perform QC
• Adhere to established QC processes and guidelines, ensuring accuracy of test content components and item set selection per specs, SME input, psychometric input, and scoring parameters
• Coordinate item/exam translation assignments, working with clients and their approved vendors
• Collaborate effectively with members of testing services teams and other cross-functional Pearson teams, providing timely and complete input on reports, documentation, projects, teams, meetings, and process improvements

Skills

• Bachelor's degree required
• Ability to learn a variety of technical systems and applications
• Initiative and the ability to prioritize tasks and adapt to shifting priorities
• Proficiency with Microsoft Office (e.g., Teams, Outlook, Excel, Word, Sharepoint, OneDrive)
• Troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and deadlines
• Possess a continuous learning orientation and the ability to train others
• Strong interpersonal skills with the ability to build and maintain relationships
• Ability to collaborate as part of a team
• Demonstrated ability to thrive in a demanding, goal-oriented environment
• Ability to work independently and remotely
• Flexibility related to workflow and changing priorities
• Demonstrate integrity and the ability to maintain data confidentiality and security
• Master's degree preferred
• 2+ years of professional office work experience preferred
• Experience as content or test developer, related coursework, or other direct applicable experience preferred

Benefits

• This position is not bonus eligible, and information on benefits offered is here.

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