[Remote] Associate Project Manager, Bailiwick (Req #1270)
Note: The job is a remote job and is open to candidates in USA. ePlus inc. is a technology-driven solutions provider that supports large scale operations and customer success programs. They are seeking an Associate Project Manager to support Vendor Partners on site, ensuring project success through effective communication, documentation, and coordination of tasks.
Responsibilities
- Ensuring each Technician is in route to be on time
- Validating that the Technician understands the state of work and has all necessary equipment, materials, and tools
- Validate that all equipment and or materials are on site and that the Technician has access
- Ensure Technicians are staying on schedule and that deadlines are met
- Be the first point of escalation to the Technician
- Make decisions around Vendor Partner’s work onsite as it relates to customer expectations
- Prioritize issues based on business impact to the customer and Service Level Agreement
- Track Issues/Tasks/Action Items with Vendor Partner based on project needs
- Coordination/tracking of tasks with team
- Document Support/Coordination using various systems
- Provide project plan updates to Project Managers and/or customers
- Create Weekly Status Reports for Project Manager and/or customer
- Deliverables review and tracking between the Technical Project Coordinator team and Project Management teams
Skills
- High School diploma required, Bachelor's Degree preferred, or equivalent related experience
- Minimum 2 years relevant business experience
- Able to work in a variety of systems, FieldPoint, SharePoint, Excel as per customer/project agreements
- Proficiency in the Microsoft Suite tools
- Intermediate to Advanced Excel skills
- Ability to communicate effectively across multiple departments
- Ability to accurately track, troubleshoot and problem solve
- Enthusiastic with exceptional organizational skills
- Prefer prior experience or familiarity with ERP software applications
- Prefer prior experience in Project Coordination
- Prior experience with using FieldPoint preferred
- Any relevant certifications a plus
Benefits
- Commissions and discretionary bonuses
- Full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered
Company Overview