All roles

[Remote] Director of Marketing

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Serko is on a mission to engineer a frictionless, next-generation business travel marketplace, leveraging advanced AI and cutting-edge technology. They are seeking a Director of Marketing to lead the marketing efforts for Serko.ai, focusing on growth strategies, market positioning, and user acquisition.

Responsibilities

  • Own GTM Strategy & Narrative: Define the category narrative, position the product for travelers and companies alike, and establish Serko.ai as a leading voice in an AI-first world
  • Drive End-to-End Growth: Optimize the full acquisition funnel and demand generation loops. You'll manage performance efficiency (CAC, ROI) and direct a global performance agency and budget
  • Accelerate Product-Led Growth (PLG): Partner directly with Product and Data Science to eliminate user friction, analyze behaviors, and fast-track product-market fit
  • Scale Smart Acquisition: Build multi-channel campaigns across paid, organic, and social channels, leveraging modern GenAI tools to maximize speed and personalization
  • Dominate the Digital Footprint: Ensure Serko.ai is a cited authority within LLMs, AI search engines, and chat interfaces, while relentlessly optimizing landing pages and user journeys

Skills

  • Proven track record scaling a business from 0-to-1 or 1-to-10, with measurable success across acquisition, activation, and retention
  • Deep understanding of PLG models and a history of working seamlessly alongside Product and Engineering teams
  • Highly analytical mindset capable of translating user behavior and performance metrics into actionable growth insights
  • Natural curiosity and familiarity with GenAI tools to drive efficiency and innovation in modern marketing

Benefits

  • A competitive base pay
  • Medical Benefits
  • Discretionary incentive plan based on individual and company performance
  • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
  • Flexible work policy

Company Overview

  • We're in the business of bringing people together. It was founded in 1994, and is headquartered in Auckland, Auckland, NZL, with a workforce of 201-500 employees. Its website is http://www.serko.com/.
  • Apply To This Job

    Related roles

    [Remote] Systems And Procedures Analyst

    Remote · USA Full-time

    [Remote] Lead Product Manager, Data and AI

    Remote · USA Full-time

    [Remote] Equipment Sales Specialist

    Remote · USA Full-time

    [Remote] Remote Administrative Assistant

    Remote · USA Full-time

    [Remote] Senior Software Engineer - Platform Integrations

    Remote · USA Full-time

    [Remote] Senior Director, Security Operations Center

    Remote · USA Full-time

    [Remote] SEO Analyst

    Remote · USA Full-time

    [Remote] Senior Technical Project Manager, Data Product Pipelines

    Remote · USA Full-time

    [Remote] Virtual Sales Executive

    Remote · USA Full-time

    [Remote] Sales Representative - Virtual

    Remote · USA Full-time

    Online ESL Teacher – Remote

    Remote · USA Full-time

    Remote Customer Service Representative – Back-To-School Season Support

    Remote · USA Full-time

    Scientific Writer

    Remote · USA Full-time

    Remote - Licensed Practical Nurse (LPN) - Massachusetts Licensure Required

    Remote · USA Full-time

    Remote Customer Benefits Representative – Full‑Time, 100% Work‑From‑Home, Client Support & Service Excellence

    Remote · USA Full-time

    Commercial HVAC Installer Technician

    Remote · USA Full-time

    Experienced Full Stack Data Entry Specialist – Remote Opportunity at arenaflex

    Remote · USA Full-time

    Experienced Remote Customer Service Representative – Deliver Exceptional Arenaflex Client Experiences

    Remote · USA Full-time

    Experienced Retail Customer Service Cashier – Fast-Paced Environment with Opportunities for Growth and Development at arenaflex

    Remote · USA Full-time

    Lead Data Science Consultant - Customer Excellence Analytics, NLP & Machine Learning Innovation

    Remote · USA Full-time