Customer Management Associate Coordinator – Promotional Pricing & Customer Database Operations (Bridgeton, MO)
Join arenaflex: Where Bold Ideas Meet Purposeful Performance
Are you ready to become part of a global powerhouse in the consumer packaged goods industry? At arenaflex, we don't just move products—we move markets, shape consumer experiences, and redefine what's possible in the world of snacks and beverages. We are game changers, mountain movers, and history makers. Our diverse team spans across continents, yet we are united by a shared commitment to excellence, innovation, and performance with purpose.
At arenaflex, every team member plays a vital role in supporting some of the most recognized and beloved billion-dollar food and beverage brands in the world. We blaze new trails, we celebrate wins, and we never settle for second best. If you are hungry to make a meaningful impact, grow your career, and work in a dynamic, fast-paced environment, then now is the time to explore the extraordinary possibilities that await you at arenaflex.
About the Opportunity
We are seeking a highly organized, detail-oriented, and motivated Customer Management Associate Coordinator to join our dynamic team in Bridgeton, Missouri. This position supports our Midwest regional team and is responsible for executing all critical processes associated with promotions, pricing maintenance, and customer database management. You will play a key role in ensuring that all relevant items, materials, and pricing details are accurately communicated to both our customers and internal stakeholders.
The ideal candidate will thrive in a structured yet fast-paced environment, working between 8:00 AM – 5:00 PM Central Standard Time, with occasional overtime as business needs require. This is a regular, full-time opportunity that offers long-term career growth within one of the most influential consumer goods companies in the world.
Key Responsibilities
As a Customer Management Associate Coordinator, you will work directly with Midwest Directors, Managers, cross-functional teams, and our valued customers, leveraging online systems and various software applications to drive operational excellence. Your core responsibilities will include:
- Product Listing and Pricing Accuracy: Ensure timely, accurate, and complete listing of arenaflex products, along with appropriate pricing and promotional allowances, are maintained in both internal arenaflex systems and external customer platforms.
- Promotional Calendar Management: Update and communicate promotional calendars accurately and on time to all relevant internal stakeholders and external customer contacts, ensuring alignment across the board.
- Contract Administration: Complete contracts supporting each customer and promotional event in an accurate and timely manner, and ensure proper communication of all contractual details to all relevant parties.
- Analytical Support: Apply proficiency in spreadsheets and analytical skills to support Key Account Managers (KAMs) in assessing the effectiveness of various programs, initiatives, and promotional activities.
- Cross-Functional Collaboration: Provide dedicated support to the Director of Sales (DOS) and the KAM team in the Midwest Region on a wide range of tasks, projects, and duties as required to meet business objectives.
- Customer Communication: Serve as a reliable point of contact for customer inquiries, ensuring prompt and professional responses that strengthen business relationships and enhance customer satisfaction.
- Data Integrity and Reporting: Maintain clean, accurate, and up-to-date customer databases while generating regular reports that provide actionable insights to leadership teams.
- Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and increase efficiency in promotional execution and customer data management.
Essential Qualifications and Requirements
To be successful in this role, candidates must meet the following requirements:
- Educational Background: High School Diploma or GED equivalent is required.
- Organizational Excellence: Demonstrated ability to prioritize, organize, and work effectively in a fast-paced, deadline-driven environment.
- Adaptability: Ability to adapt to frequent changes in priorities, schedules, and tasks while maintaining high-quality output.
- Technical Proficiency: Advanced working knowledge of Microsoft Office applications, with particular emphasis on Excel and PowerPoint, and proficient skills in Outlook and Word.
- Communication Skills: Demonstrated ability to communicate effectively, both verbally and in writing, across multiple levels within the organization and with external customers.
- Relationship Building: Proven ability to establish and maintain positive, collaborative relationships with employees at all levels of the organization.
- Customer Service Orientation: A strong customer service mindset with a commitment to exceeding expectations and delivering value.
- Work Authorization: Must be authorized to work in the United States.
Preferred Qualifications
While not required, the following qualifications will give candidates a competitive edge:
- Associate's or Bachelor's degree in Business Administration, Marketing, Supply Chain, or a related field.
- Prior experience in customer service, account coordination, sales support, or promotional planning within a consumer goods or retail environment.
- Familiarity with trade promotion management systems, customer portals, or retail data platforms.
- Experience working with cross-functional teams including sales, finance, and operations.
- Knowledge of pricing strategies, promotional planning cycles, and contract management processes.
Core Skills and Competencies for Success
At arenaflex, we believe that great people are the foundation of great brands. To excel in this role, you will need to demonstrate the following skills and competencies:
- Attention to Detail: A meticulous eye for accuracy in data entry, pricing, and contract documentation.
- Analytical Thinking: The ability to interpret data, identify trends, and provide insights that drive smarter business decisions.
- Time Management: Strong ability to manage multiple priorities, meet tight deadlines, and deliver quality work under pressure.
- Problem-Solving: A proactive approach to identifying issues and implementing effective solutions.
- Team Collaboration: A natural collaborator who thrives in team-oriented environments and builds strong working relationships.
- Initiative and Accountability: A self-starter who takes ownership of tasks and drives them to completion with minimal supervision.
- Confidentiality and Integrity: The ability to handle sensitive customer and pricing information with discretion and professionalism.
Career Growth and Learning Opportunities
At arenaflex, we are deeply committed to the growth and development of our people. When you join our team, you gain access to a world of opportunities, including:
- Comprehensive onboarding and training programs designed to set you up for success from day one.
- Mentorship from experienced leaders and industry experts who are passionate about developing talent.
- Clear career pathways into roles such as Key Account Manager, Sales Operations Analyst, Trade Marketing Manager, and beyond.
- Tuition reimbursement and continuous learning opportunities to support your professional development.
- Cross-functional exposure to sales, marketing, supply chain, and finance functions.
- A performance-driven culture that recognizes and rewards contributions, innovation, and results.
Work Environment and Company Culture
arenaflex is more than a workplace—it's a community. We are proud to foster a culture that is inclusive, collaborative, and forward-thinking. Our Bridgeton team operates in a modern, supportive office environment where every voice is heard, every idea is valued, and every contribution makes a difference. We celebrate diversity, champion equality, and believe that our differences make us stronger.
Our culture is built on the following pillars:
- Performance with Purpose: We deliver results that matter while making a positive impact on the communities we serve.
- Collaboration: We win together by leveraging the unique strengths of every team member.
- Innovation: We encourage bold thinking and creative problem-solving at every level.
- Respect and Inclusion: We create a workplace where everyone feels valued, respected, and empowered to thrive.
- Agility: We embrace change, adapt quickly, and continuously seek better ways to work.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package and a comprehensive suite of benefits designed to support the health, well-being, and financial security of our employees and their families. Benefits typically include:
- Competitive base salary with performance-based bonus opportunities.
- Comprehensive medical, dental, and vision insurance plans.
- 401(k) retirement savings plan with company match.
- Paid time off, including vacation, holidays, and personal days.
- Parental leave and family support programs.
- Employee wellness programs and resources.
- Product discounts on arenaflex's extensive portfolio of world-class brands.
- Professional development and tuition assistance programs.
- Life and disability insurance coverage.
Specific benefits and compensation details will be discussed during the interview process.
Equal Employment Opportunity
arenaflex is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.
Take the Next Step in Your Career
If you are a driven, organized, and customer-focused professional looking to build a meaningful career with a global industry leader, we want to hear from you. This is your opportunity to join a team that values your contributions, invests in your growth, and empowers you to make a real impact every single day.
Bring your passion, your precision, and your ambition to arenaflex. Together, we will continue to set the standard for excellence in the consumer packaged goods industry—and we will do it one snack, one sip, and one success at a time.