Analyst - Credit (SP)
About Your Future with TopBuild Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TopBuild, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Provides administrative and collection support for Regional Credit Manager and assigned portfolio. Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment. Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low. Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds. Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed. Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status. Ensure timely responses to internal and external customers to provide excellent customer service. Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account. Research and resolve incorrect cash application issues. Respond timely to credit hold requests and release orders based on payment promises from customers. Approve or disapprove requests to override credit holds on accounts. Other duties as assigned. REQUIREMENTS/EXPERIENCE: 1-3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge. High School diploma or GED required. Previous experience in building materials distribution, construction, or insulation a plus. Excellent written and verbal communication skills. Strong attention to detail, demonstrated integrity and professionalism. Microsoft Office, Outlook, and High Radius Experience Strong attention to detail, demonstrated integrity and professionalism. TRAVEL REQUIREMENTS Amount of Travel Required: Apply To This Job