Provider Development Specialist

Job Description

ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are a high growth, late-stage startup with fantastic product-market fit and trusted by more than 500 global brands like Cole Haan, Bloomin’ Brands, CVS Health, Louis Vuitton, Allbirds, and Under Armour. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally, landing us on Wealthfront's Career-Launching Companies List for the second year in a row. The Provider Development Specialist (PDS) is responsible for building the provider networks for our clients to achieve the organization’s growth objectives. This position will activate onboard and operationalize partnerships with best-in-class service providers for Facility Management industry trades. This role has significant responsibility over the success of our SC Managed program. The PDS role is responsible for driving ServiceChannel’s mission with key partners in the Facility Management industry that make a positive impact in driving high-quality, cost-effective service levels.

Key Responsibilities

Activate and onboard approved service providers to ServiceChannel’s Marketplace programs to help meet client expectations. Develop participating service providers during onboarding - helping them to understand their performance metrics within each program and increase their opportunities within each program. Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs. Interview, vet and qualify all service providers based on specific client dictated criteria to ensure healthy networks are built. Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis. Instill ServiceChannel’s marketplace vision to industry professionals with performance data. Engage in other departmental initiatives in an effort to learn the entire business and contribute to the goals set by our executive team. Required Skills & Experience 1+ years of experience in a facilities management role, specifically pertaining to provider development and management. The energy and desire to build strong relationships and speak with service providers on a daily basis. Willingness and desire to ask, learn, and engage with other team members in order to obtain cross functional team excellence. Strong attention to detail Ability to quickly learn new tasks, adapt to new processes, and learn software solutions A positive attitude to ensure service providers have the best possible experience working with ServiceChannel Ability to work independently from home with a strong record of attendance and punctuality. Proficient in MS Office, Excel and Spreadsheets. Pay Range The salary range for this position (in local currency) is 51,300.00 - 85,700.00 Why Work for Us? Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers, and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team! Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected]. Apply To This Job