Services Sales Consultant

Overview

Location: Remote - US | Remote About the RoleThe Services Sales Consultant plays a critical role in supporting the sales team by articulating the value of Hyland's services to prospective and existing customers. This role works closely with sales, services delivery, legal, and product teams to develop and contract tailored professional services offerings that address customer needs, drive business outcomes, and deliver bookings growth. Your Role Responsibilities? Here's what you'll do. Collaborate with marketing, sales, customer success, and services delivery teams to proactively identify and qualify new services opportunities. Lead discovery sessions to understand business challenges, technology landscapes, and services requirements. Develop and present customized services proposals that align with customer needs and business outcomes, accurately reflecting project approach and level of effort. Represent the services approach in sales meetings and support the sales team in responding to RFPs and services-related questions. Negotiate business terms of contracts, collaborate with legal, and manage the contract signature process. Operate as a trusted advisor to customers and mentor team members by sharing knowledge, best practices, and market trends. Role Essentials Bachelor's degree or equivalent experience, with 5+ years in pre-sales, sales engineering, solution consulting, or professional services within a technology or consulting company Experience working with Hyland products and their application to solve customer business challenges Proven track record of consistently achieving or exceeding sales and performance objectives Excellent oral and written communication skills with the ability to engage and interact at the executive level Strong critical thinking, problem-solving, and organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment Willingness to travel up to 25% as required What We'd Like to See Knowledge or experience in one of the industries that utilizes Hyland products Experience in sales prospecting, lead qualification, or opportunity development Proficiency in Microsoft Windows and Office products Self-motivated with the ability to manage projects to completion independently Strong interpersonal skills with the ability to build rapport and collaborate effectively across functional areas About Hyland Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. #HylandLife#HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity StatementHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements. Apply To This Job