Data Analyst-Operations

About the position We seek an experienced Data Analyst-Operations. The ideal candidate will: Be a compelling data storyteller. Be comfortable presenting to and engaging with various stakeholders (i.e., both written and verbal). Be adept at helping others, at varying levels of data literacy, to optimize data tracking methods and understand data to support decision-making and fulfill program needs and objectives. Have experience building reports and/or dashboards in Microsoft Excel and Power BI. Be familiar with social care coordination and/or working with Managed Care Organization (MCO) datasets and other claims data. Be comfortable analyzing and interpreting results from datasets with varying structures and levels of cleanliness in Microsoft Excel, R, STATA, or Python. Be comfortable supporting continuous quality improvement projects through planning, implementation, and monitoring. Specifically, the Data Analyst-Operations will:

Responsibilities

• Work with teams to ensure quality of metrics and alignment with program objectives, New York State requirements, and organizational needs and objectives.
• Use and visualize data to proactively identify program and/or data quality issues, develop programmatic solutions, and implement those solutions.
• Extract and analyze data from the data warehouse, and other data sources, to develop ad hoc reports and dashboards, providing actionable insights that enable Social Care Network leadership to make data-informed decisions and drive targeted interventions.
• Review, manipulate, and extract billing data to develop detailed cost and revenue reports, delivering insights that support understanding of network financial performance and drive strategic revenue optimization.
• Support teams with data management, data cleaning, data analysis, and data visualization in order to carry out day-to-day monitoring and quality improvement.
• Support training and capacity building efforts both internally and to Social Care Network partners.
• Participate in team and stakeholder meetings, as needed.

Requirements

• Bachelor’s degree; 2-5 years’ experience.
• Experience visualizing and communicating data so that it is easily understood by a variety of stakeholders.
• Experience telling stories with data, in written and/or oral communication.
• Experience working with claims data and medical billing.
• Experience using data to identify issues and develop recommendations.
• Experience effectively collaborating with interdepartmental teams.

Nice-to-haves

• Proficient with Microsoft Excel (specifically: PowerQuery, LOOKUP functions and PivotTables) and Microsoft PowerBI.
• Fluency conducting data analysis using Microsoft Excel, R, STATA, or Python.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

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