Experienced Customer Service Representative - Overnights in Waterford, WI at arenaflex
Join arenaflex, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, as we continue to grow and create new career opportunities for our team members. Are you passionate about delivering exceptional customer experiences and looking for a stable and rewarding career in a dynamic and fast-paced environment? Look no further! arenaflex is seeking an experienced Customer Service Representative to join our team in Waterford, WI. As an Overnight Customer Service Representative, you will play a vital role in providing legendary service to our customers, navigating their orders and inquiries with ease, and becoming a product and solutions expert.
About arenaflex
arenaflex, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. We are committed to providing our customers with the best possible service and products, and we are looking for talented individuals like you to join our team.
Position Responsibilities
As an Overnight Customer Service Representative, you will be responsible for:
- Processing customer orders and inquiries in a collaborative call center using world-class technology
- Communicating with customers over phone, email, and chat
- Helping customers navigate arenaflex's website and online ordering
- Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
Minimum Requirements
* High school diploma or equivalent
- Bachelor's degree preferred
- Prior customer service experience is a plus, but we will train you to provide legendary service for our customers!
Benefits
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Employee Perks:
+ Café featuring affordable daily meal options from local restaurants + On-site fitness center and beautifully maintained walking paths + Best-in-class, clean, modern facilities
Work Environment and Company Culture
arenaflex is a drug-free workplace and an EEO/AA Employer/Vet/Disabled. We are committed to creating a diverse and inclusive work environment that values and respects our employees' unique perspectives and experiences. Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction.
Compensation and Growth Opportunities
* Pay from $26 to $33 per hour with significant growth and earning potential!
- Includes $4 Shift Differential
- Opportunities for career growth and advancement in a dynamic and fast-paced environment
How to Apply
If you are passionate about delivering exceptional customer experiences and are looking for a stable and rewarding career in a dynamic and fast-paced environment, apply now to join our team as an Overnight Customer Service Representative in Waterford, WI. Don't miss out on this opportunity to grow and develop your career with arenaflex!
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