Experienced Customer Service Specialist – Retail Sales and Customer Support

At arenaflex, we're dedicated to inspiring and improving the world by coloring and protecting what matters. As a Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and upholding the high standards of our retail stores. If you're passionate about providing top-notch service, building strong relationships, and staying up-to-date with the latest products and trends, we want to hear from you!

About arenaflex

arenaflex is a leading provider of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world, and we're committed to making a positive impact on our customers, employees, and communities. With a rich history and a strong commitment to innovation, arenaflex is a place where talented individuals can grow, learn, and thrive.

Job Summary

As a Customer Service Specialist, you'll be the face of arenaflex, providing exceptional customer service, answering questions, and recommending products to meet our customers' needs. You'll work closely with wholesale and retail customers, processing sales transactions, and maintaining a high level of customer satisfaction. If you're a people person with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Provide exceptional customer service, answering questions, and recommending products to meet our customers' needs

• Process sales transactions accurately and consistently with policies and procedures
• Build productive trust relationships with wholesale and retail customers
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

What We Offer

* Competitive salary and benefits package

• Opportunities for career growth and professional development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support to ensure your success
• A dynamic and fast-paced work environment with a focus on innovation and customer satisfaction

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application portal. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and empowered to succeed.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

Work Environment

Our retail stores are fast-paced and dynamic environments where you'll have the opportunity to work with a diverse range of customers and products. As a Customer Service Specialist, you'll be the face of arenaflex, providing exceptional customer service and driving sales growth. If you're a people person with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Career Growth Opportunities

arenaflex is committed to helping our employees grow and develop their careers. As a Customer Service Specialist, you'll have the opportunity to learn new skills, take on new challenges, and advance your career within our organization. We offer comprehensive training and support to ensure your success and provide opportunities for career growth and professional development.

Learning Benefits

arenaflex is committed to providing our employees with the skills and knowledge they need to succeed in their roles and advance their careers. As a Customer Service Specialist, you'll have access to comprehensive training and support, including:

• On-the-job training and coaching
• Online training and development programs
• Mentorship and coaching from experienced colleagues
• Opportunities for career growth and professional development

Work-Life Balance

arenaflex is committed to providing our employees with a healthy work-life balance. As a Customer Service Specialist, you'll have the opportunity to work a variety of shifts, including evenings and weekends, and enjoy a range of benefits, including:

• Paid time off
• Flexible scheduling
• Comprehensive benefits package

Conclusion

If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. As a Customer Service Specialist at arenaflex, you'll have the opportunity to work with a diverse range of customers and products, drive sales growth, and advance your career within our organization. We offer a competitive salary and benefits package, comprehensive training and support, and opportunities for career growth and professional development. Apply today and join our team of dedicated and passionate professionals! Apply for this job