Sr. Vendor Management Specialist (NO C2C or 3rd pty companies)
ATTENTION ALL VENDOR MANAGEMENT PROFESSIONALS! American Computer Services, Inc. is seeking a Senior Vendor Management Specialist to support outsourced technology resource management functions. Attention to detail is a MUST, as well as exceptional organization and efficiency skills. Work Location:
- Hybrid – If near client office, on-site 3 days a week.
- Remote – If long distance from client office. Must currently reside in the U.S. To Be Successful, you will have:
- Experience with SAP Fieldglass vendor management systems.
- Strong Excel skills, including advanced VLOOKUP/XLOOKUP functions and ability to merge/manage dynamic information across disparate systems.
- Experience managing the resolution of time discrepancies between ServiceNow PPM and SAP Fieldglass.
- Experience calculating and reporting contract and resource metrics.
- Experience conducting audits of contractor rosters and managing contractor lifecycle processes.
- Experience in monitoring and updating contractor expiration dates.
- Experience with SLA/KPI/CPI tracking and reporting.
- Ability to work in an ambiguous environment and make logical decisions based on validated information and established processes.
- Excellent communication and follow-up skills to ensure data validation across multiple stakeholders. Preferred Qualifications:
- Experience with Active Directory (AD) and Build Request profiles.
- Experience with ServiceNow PPM and Apptio platforms.
- Experience partnering with PMO teams on job posting submissions and updates.
- Experience documenting and reviewing technical profiles and working with Tech Leads.
- Strong ability to "own" processes and ensure data accuracy when receiving information from multiple points of contact, including leadership, PMO teams, managers, and suppliers.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving and decision-making skills. Qualifications:
- Bachelor's degree or equivalent combination of education/experience.
- A minimum of 3-5 years of vendor management or technology resource management experience.
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