Business Analyst with strong insurance domain expertise - Full time role
Business Analyst with strong insurance domain expertise_Canada_Remote We are looking for an experienced Business Analyst with strong insurance domain expertise to support digital transformation and data initiatives across underwriting, policy administration, claims, distribution, and customer servicing. The ideal candidate will have experience working with insurance systems, performing requirement gathering, conducting data mapping, writing SQL queries, and collaborating with cross-functional global teams. Key Responsibilities 1.
Requirements
Gathering & Business Analysis
- Conduct detailed requirement-gathering sessions with underwriting, claims, actuarial, operations, and product teams.
- Analyze insurance business processes (e.g., new business, renewals, endorsements, billing, claims FNOL to settlement).
- Create BRDs, FRDs, user stories, workflows, data dictionaries, and acceptance criteria.
- Translate regulatory, operational, and product needs into actionable technical requirements.
2. Insurance Domain Expertise
- Work with SMEs to understand insurance products like annuities, Life , Mutual funds etc.
- Support initiatives involving:
- Policy administration systems (PAS)
- Distribution
- Claims management systems and similar
- Understand key insurance data entities such as policy, risk, premium, coverages, claims, exposures, and loss history.
3. Data Mapping & Data Analysis
- Perform source-to-target data mapping across policy, claims, billing, or underwriting like systems.
- Validate transformations and data quality during data migration or integration.
- Support analytics teams with insurance data interpretation
4. SQL & Data Crunching
- Write SQL queries to support Data validation, Root cause analysis etc
- Identify discrepancies in policy or claims data and work with tech teams to resolve them.
5. Stakeholder Engagement
- Serve as a trusted advisor to business stakeholders, product owners, underwriters, claims managers, and operations
- Communicate complex data/technical findings in clear business terms.
- Conduct requirement walkthroughs, demos, and documentation reviews.
6. Offshore Coordination
- Liaise with offshore development and QA teams in multiple time zones.
- Explain requirements, clarify functional queries, and ensure consistent understanding.
- Support delivery planning, sprint grooming, and defect triage.
7. Project & UAT Support
- Collaborate in Agile/Scrum ceremonies (sprint planning, backlog grooming, retrospectives).
- Prepare UAT scenarios based on insurance workflows.
Required Skills & Qualifications
- 4-8 years of experience as a Business Analyst in the insurance industry.
- Strong understanding of insurance operations, underwriting, policy lifecycle, claims handling, and rating logic.
- Sales force CRM understanding ( preferred )
- Hands-on experience with data mapping and SQL for data validation.
- Ability to write clear and comprehensive BRDs, user stories, flowcharts, and functional specs.
- Excellent communication and interpersonal skills - able to work with cross-functional and executive stakeholders.
- Experience working in distributed onshore-offshore delivery environments.
- Familiarity with Agile methodologies and tools like JIRA/Azure DevOps/Confluence.
Apply tot his job Apply To this Job