Bilingual Remote Customer Service Reps (Must Follow directions in Ad for Interview!!)
Bilingual Customer Service Representative (Remote) - Must have Own Equipment !! We are seeking Bilingual Customer Service Representatives to support Medicaid enrollment services in a high-volume call center environment. This is a fully remote opportunity with long-term potential. Languages Needed (Fluent in English + 1): Spanish, Russian, Mandarin, Cantonese, Hindi, Urdu, Bengali, Creole, Korean Pay:
- $17/hr – Spanish
- $18/hr – All other listed languages
Schedule:
- Schedule -Mon–Fri - 8 hour shift in between 8:00 AM–8:00 PM EST
- Saturday: 10:00 AM–6:00 PM EST (as needed)
- Must be flexible to assigned shift
- Full attendance required
- Training: First 4 weeks -Mon–Fri | 8:30 AM–5:00 PM EST
- Nesting: Following 4 weeks
- Attendance: Perfect attendance required during training and nesting periods
Equipment Requirements:
- Computer: Desktop or laptop with Intel Core i5 processor or higher, 8GB RAM, and at least 256GB hard drive.
- No Celeron or Pentium processors.
- MacBooks, Chromebooks, iPads, and tablets are not compatible.
- Operating System: Windows 10 or 11
- Internet: Wired connection with minimum 100 Mbps download and 10 Mbps upload speeds.
- Headset: Wired headset with microphone, USB connection preferred.
- Camera: Required for training sessions.
Application Steps:
- Internet Speed Test: Use https://speed.cloudflare.com/ to verify your connection. Take a full screenshot (include map & IP address).
- Computer Processor Specs: Find your processor details (Windows Key > Search "Processor") and send a screenshot (must be Intel Core i5 or higher).
- Smartphone: Ensure you have an Android or Apple smartphone capable of installing necessary applications.
- Headset: Verify you have a suitable wired headset.
- Storage: Confirm at least 30GB of free space on your device.
- Submission: Compile screenshots and information from steps 1–5 into a single email and send to [email protected] for review. ( meaning you should be sending over 4 screenshots in 1 email to me )
Qualifications:
- High school diploma, GED, or equivalent.
- Minimum 6 months of recent call center experience.
- Strong organizational and communication skills.
Pay: $17.00 - $18.00 per hour Work Location: Remote Apply tot his job Apply To this Job