Copyeditor/ proofreader

Job Description: Job Summary:

• The Quality Control Analyst is responsible for providing quality control for direct mail, social media, emails, web pages, promotions, advertising, and data.
• Primary job tasks include but are not limited to: adhering to testing procedures, following the quality control checklist, proofreading, and ensuring a zero-error rate for communications.

Responsibilities: Responsible for performing quality control of provided content, including, but not limited to, direct mail, social media, emails, web pages, promotions, and advertising; reviews target audience data to ensure accurate segmentation

• Executes basic quality control procedures, with assistance as needed
• Knows resources and whom to engage solutions with guidance
• Follows through against given quality control timelines
• Compares assets to business requirements and supporting materials, including the Brand Style Guide, approved disclaimers, and landing page information; documents inconsistencies and errors
• Executes testing procedures and test cases by following established guidelines to ensure a zero-error rate, with assistance as needed
• Is adaptable to evolving business needs and a changing environment, including new forms of media
• Solution oriented; positively impacts the environment of his or her direct team and others with whom he or she interacts
• Works with leader to align on priorities, constructively address project work, and build personal development plans
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities: Strong command of the English language, both verbal and written

• Strong attention to detail, commitment to accuracy, and exceptional organizational skills
• Experience with quality assurance documentation tools, such as Microsoft Word and Excel, Snagit, or ProofHQ
• Communicates effectively within their immediate team and is able to represent their team's point of view in peer-to-peer communication; articulates ideas and thoughts clearly; proactively listens and asks clarifying questions
• Prioritizes effectively and hits promised timelines
• Delivers quality work within a low-cost environment
• Bi-lingual or multi-lingual, preferred

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