V108 - Virtual Case Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a highly organized and detail-oriented Pre-Litigation Case Manager to manage personal injury cases from intake through settlement. This role requires frequent communication with clients, insurance companies, and attorneys, as well as strong follow-up and case-tracking skills. The ideal candidate is proactive, client-focused, and comfortable handling multiple cases simultaneously. Monthly compensation: 1,220 to 1,320 USD Schedule: Monday to Friday 08:00 a.m. to 05:00 p.m. MST Responsibilities include, but are not limited to: Escalate issues and contact attorneys when needed Sending settlement letters to insurance companies Request, order, and track medical records and other documents Communicating with clients Maintain accurate case notes and ensure deadlines are met Text and communicate with clients through the CRM system Monitoring when a case is ready to send a settlement letter Manage pre-litigation personal injury cases from intake through settlement Requirements: Prior experience as a pre-litigation case manager, legal assistant, or similar role Strong written and verbal communication skills Experience working with insurance companies and adjusters Ability to manage a high-volume caseload efficiently Familiarity with CRM or case management systems Strong organizational skills and attention to detail Ability to work independently while supporting a team Experience in personal injury law is preferred Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Apply To This Job