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manager, creative operations

Remote · USA Full-time New today

Now Brewing – manager, creative operations! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This role is responsible for the day-to-day management and flawless execution of complex creative projects and programs that spans digital and print deliverables; while focusing on automation and creative production including but not limited to processes, tools, systems, etc. This position will also influence individuals and teams to adopt new ways of work that deliver agility, continuous improvement, collaboration and a growth mindset to our creative practice, enabling us to effectively and efficiently scale communications. As a manager, creative operations for In-Store Signage, you will… * Partner with marketing and fulfillment to lead the creative production of seasonal promotions for in-store signage and other creative projects * Ensure creative requirements, audience data, and creative direction are clearly communicated to operations teams, acting as liaison for multiple functional areas. * Responsible for execution of multiple project deliverables, timelines and identifying risk. Oversee all aspects of approvals and production schedules. We’d love to hear from people with: * Experience in creative project management, leading highly complex creative projects & programs with many cross-functional partners, 5-8 years * Project leadership, with the ability to proactively troubleshoots issues, manages risk, and resolves complex challenges to ensure accurate and on‑time delivery of creative initiatives, 5-8 years * Has a deep level of knowledge about various aspects of traditional production; including but not limited to: print, signage, packaging, web, and digital, 2-3 years * Experience leveraging multiple inputs from cross‑functional partners along with store‑level data and attributes to ensure creative assets are accurately produced and delivered to the correct stores, 2-3 years * BA/BS with concentration in business, marketing, technology or similar field required * Compelling presentation skills, persuasive and succinct oral, written, and email skills * Strong problem solving and analytical skills and an ability to think outside the box to achieve results * Able to execute best-in-class vendor management processes independently; understand digital production & operations vendors and their capabilities. * Ability & willingness to adapt new technologies & concepts quickly; interest in technology & digital innovation to solve complex customer and marketer problems. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We believe we do our best work when we're together, which is why we're onsite four days a week. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.

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