[Remote] Senior Loan Processor - Consumer Direct
Note: The job is a remote job and is open to candidates in USA. The Federal Savings Bank is actively searching for experienced mortgage loan processing professionals to support their Consumer Direct team. The Underwriting Analyst is responsible for managing the entire loan application process, providing customer service, and ensuring compliance with regulatory guidelines.
Responsibilities
- Act as the primary point of contact for borrowers, providing timely updates, collecting documentation, and delivering exceptional customer service
- Identify and resolve discrepancies of missing information. Work with underwriters to clear conditions for loan approval
- Cross collaborates with several departments to resolve conditions and ensure smooth loan progression
- Maintain strict adherence to federal, state, and investor guidelines (TRID, RESPA, FHA/VA) while ensuring accuracy
- Review and validate loan files, submit to underwriting, and clear conditions in coordination with internal teams
- Manage a large pipeline of mortgage loans (conventional, FHA, VA) from origination through closing in a fast-paced, metric-driven environment
- Utilize Encompass as the primary loan origination system to process, track, and document all loan activities efficiently and accurately
Skills
- 3+ years of experience in Consumer Direct processing
- Credit experience of FHA, VA and Agency guidelines required
- Excellent customer service skills
- Advanced experience working with LOS software (Encompass) and automated underwriting systems (DU/LPA)
- Ability to manage a large pipeline
- Maintain accuracy in a fast-paced environment
Benefits
- PTO that increases with length of employment
- 7 paid holidays
- Company culture that fosters work/life balance
- Medical, Dental, and Vision insurance plans
- HSA and FSA plan options
- Company-paid life insurance
- 401k with partial match
- Competitive salary plus the BEST monthly bonus plan in the biz!
- In-house virtual training opportunities to broaden your industry knowledge
- Employee recognition on a national scale
- Big bank capability, small-bank feel
Company Overview
- The Federal Savings Bank focuses on teaching its customers about the mortgage process and giving them the opportunity to own a home. It was founded in 2011, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.thefederalsavingsbank.com.
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