Analyst I, Certification

Overview:

The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines. 

What You'll Do:

• Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data
• Understand and utilize the various tools and resources necessary to perform regular program tasks.
• Make quick, accurate analytical decisions based on information that is, at times, ambiguous
• Summarize analysis findings in clear, concise written reporting
• Submit reports, adhering to your program’s reporting standards, within strict deadlines
• Escalate questions to appropriate colleagues using sound judgment
• Assist with other projects and tasks when assigned to do so by the Manager
• Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager
• Engage in behaviors aligned with LegitScript’s core values: Be Awesome, Be Open, Be Thoughtful, Be Invested
• Exhibit a growth mindset by being open to feedback, embracing change as an opportunity
• Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification
• Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed
• Monitor billing and payment status, escalating internally when appropriate

What You'll Bring:

• Ability to work in a dynamic market with a continuous improvement mindset
• Comfortable accepting feedback for overall growth
• Excellent time management and prioritization skills
• Ability to use good judgment and make sound independent decisions
• Experience with large data sets (Excel and Google Sheets)
• Fantastic attention to detail
• Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
• Self-motivated, independent, resourceful, and curious
• Strong interpersonal and communication skills
• Tech-savvy
• Well-developed ability to speak, read, comprehend, and write English

In addition to competitive salaries, full-time employees enjoy a great benefits package:

• Multiple Medical, Dental & Vision plans
• 401k with company match and immediate vesting
• Generous paid time off package and 11 paid holidays
• And much more!

If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in LegitScript’s mission and can contribute to our team in a variety of ways.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Please note that visa sponsorship is not available for this position. We cannot support international remote work.

We do not accept unsolicited applications from third-party recruiters or agencies for this job posting. Any candidate submission without a prior agreement will be considered the property of our company, and we will not be responsible for any fees or obligations related to such submissions. We encourage interested candidates to apply directly through our official channels.