PLADS Business Analyst (Configuration) (Remote, US, 31999)

Salary Range: $75,000 - $95,000

Job Posting End Date: May 1st 2026

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Business Processes

• Business Case Preparation

• Business Cost Benefit Analysis

• Business Definition Requirements

• Functional Specification Development

• Requirements Definition Development

• System Process Flows

• Technical Use Case Preparation

• Presentation Skills

• Technical Requirements Definition

• Flowchart Preparation

• Data Entity-Relationship (ER) Diagramming

• SDLC

• Microsoft Office

• Visio

• Technical Writing

• Technical Communication

Education & Experience Required

• Bachelor's Degree Computer Science, Business Administration or a related field
• Two or more years of relevant technical work experience that has provided an understanding of organizational systems and capabilities, business operations and requirements, business modeling concepts, software development methodologies, etc.
• Advanced database skills with experience using MS Access, SQL knowledge of how relational databases work.
• Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions.
• High value contributor / value added professional.

Or an equivalent combination of education and experience

Education & Experience Preferred

• Absence & Disability and/or Life Background
• Experience with configuration working within ClaimVantage
• Software Knowledge: ClaimVantage and Jira
• SQOL Queries

Principal Duties & Responsibilities

• Performs work for multiple business segments; supports moderate to highly complex business processes.

• Serves as a team member for projects of moderate to large scope and moderate to high complexity.

• Assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.

• Provides technical solutions to meet user needs, manages business unit expectations and maintains established business relationships.

• Communicates and presents moderately complex technical concepts simply and effectively to nontechnical team members Collects, analyzes, and documents business and technical requirements.

• Assesses long term needs, performs gap analysis and makes future state recommendations.

• Participates in JAD (Joint Application Design) sessions with business partners to enable technical solutions that allow for process improvements.

• Owns project deliverables/artifacts, works in a self-directed environment to develop artifacts.

• Conducts systems analysis with a focus on technical process models and use cases.

• Provides testing support and analysis for defect resolution.

• Performs other related duties as required.

Total Rewards

The salary range for this job is $75,000 to $95,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.