[Remote] Lock Desk Analyst II
Note: The job is a remote job and is open to candidates in USA. First Colony Mortgage is seeking a Lock Desk Analyst II to support day-to-day lock desk operations. The role involves processing and validating lock requests, ensuring pricing accuracy, and collaborating with internal teams while contributing to process improvement initiatives.
Responsibilities
- Process and validate lock changes, re-locks, and extensions within established policies
- Communicate pricing or lock-related guidance to internal stakeholders
- Reconcile discrepancies in lock data between LOS and pricing engine
- Generate basic reports on lock pipeline activity and turnaround times
- Assist with margin tracking and ensure proper documentation for audit compliance
- Participate in training sessions and special projects as needed
Skills
- Bachelor's degree in Business, Finance, Economics, or related field
- 1–3 years of experience in mortgage lending, lock desk, or loan operations
- Familiarity with pricing engines (Optimal Blue, EPPS) and LOS platforms (Encompass preferred)
- Proficient in Excel, including pivot tables and basic lookups
- Strong analytical and communication skills
- Intermediate Excel proficiency (pivot tables, VLOOKUP, formatting)
- Familiarity with LOS and PPE systems
- Strong documentation and audit readiness
- Ability to multitask and meet daily pricing/locking deadlines
- Professional communication and internal customer support
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Company Overview