[Remote] Admissions Counselor (Phoenix, AZ)
Note: The job is a remote job and is open to candidates in USA. Campus is dedicated to reimagining higher education and accelerating the talent of tomorrow. As an Admissions Counselor, you will connect with prospective students, guide them through the admissions process, and help them determine if Campus is the right fit for their goals.
Responsibilities
- Build trust and rapport with prospective students through high-energy, student-centered conversations
- Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
- Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
- Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations
- Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
- Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
- Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
- Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
- Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off
Skills
- Bachelor's degree
- Clear, confident phone communication and strong written follow-up
- Comfort with metrics and performance targets
- Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
- Proven ability to manage a high volume of outreach and follow-up
- This role is a remote position based in Phoenix, AZ. Candidates must be located in or near the Phoenix area to be eligible. Available schedules include Sunday–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT
- Experience in admissions, recruitment, sales, or another student/customer-facing role
Benefits
- Medical, dental, and vision insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
Company Overview