[Remote] Technical Customer Success
Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on transforming the work experience for deskless employees. They are seeking a driven and tech-savvy Professional Service Manager to deliver professional services to clients, integrating features and ensuring a seamless customer experience.
Responsibilities
- Meet with clients daily to deliver professional services
- Work offline to complete tasks assigned by clients
- Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions
- Manage multiple tasks in a fast-paced, high-pressure environment
- Collaborate with the CS and R&D teams to ensure a seamless customer experience
Skills
- 1 year of experience in a SaaS company – MUST
- Native-level English proficiency – MUST
- You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve
- Strong team player with excellent communication and collaboration skills
- Ability to thrive in a high-pressure environment
Benefits
- Medical Coverage
- Insurance plan
- 401K
- Paid time off for vacation
- Sick days
Company Overview