[Remote] Small Business Underwriter II

Note: The job is a remote job and is open to candidates in USA. EMC Insurance Companies is committed to making an impact through teamwork and support. They are seeking a Small Business Underwriter II who will manage a profitable portfolio of small business accounts, ensuring quality service and compliance with underwriting guidelines while building agency relationships.

Responsibilities

• Maintains and grows a profitable portfolio of new and renewal small business within assigned territory and underwriting authority, aligned with EMC’s Small Business Underwriting Strategy
• Prioritizes and organizes workload to balance quality, efficiency, and responsiveness, ensuring service level agreements are met while supporting business and agency needs
• Applies knowledge and understanding of coverage forms, rating plans, and underwriting guidelines in the selection and pricing of individual risks
• Ensures adequate pricing through proper classification and makes data driven decisions in managing accounts
• Prioritizes and organizes workload to balance quality, efficiency, and responsiveness, ensuring service level agreements are met while supporting business and agency needs
• Builds and maintains agency relationships across the territory, focusing on high‑potential small business agencies to support profitable growth and market objectives
• Delivers timely, high‑quality customer experiences, consistently meeting service commitments
• Collaborates with sales and other business units to ensure consistency of communications and service
• Actively engages assigned agencies to generate new business, provide essential training support, and build relationships
• Advances underwriting proficiency by staying current on best practices, coverage forms, rating plans, and guidelines, while engaging in industry‑specific training to build deeper insight into the small business marketplace
• Engages in agency planning and review activities alongside sales and business unit partners, monitoring assigned agents’ progress and providing actionable feedback to help achieve annual objectives

Skills

• Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience
• One year of experience in commercial lines underwriting or related experience
• Strong analytical, decision-making, and negotiating skills
• Strong problem-solving skills and the ability to make sound decisions
• Strong customer service skills
• Ability to work effectively with others, as well as independently
• Ability to maintain high standards of professional competence
• Strong computer skills, including knowledge of Microsoft Office and social media
• Ability to work on multiple projects while meeting deadlines
• Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if driving
• Insurance designations, such as CPCU, CIC, or AU preferred

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