Operations Analyst II (Remote)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

The ACA Operations Analyst II serves as a senior subject matter expert on Affordable Care Act (ACA) compliance, providing advanced support to internal teams and external clients. This role leads complex ACA reporting and hours tracking initiatives, oversees data integrity for 1095 forms, and drives process optimization. The Analyst II partners with clients on strategic compliance planning, manages escalated issues, and contributes to product development and regulatory alignment.

The Gig

• Serve as a senior resource for ACA compliance, guiding internal teams and clients on advanced 1095 reporting and hours tracking requirements.

• Lead complex data validation, analysis, and reconciliation for 1095 forms; ensure accurate IRS and state transmissions.

• Manage client onboarding for ACA services, including configuration reviews and strategic compliance planning.

• Conduct advanced training sessions and consultative meetings with clients and internal stakeholders.

• Develop and refine operational standards, best practices, and documentation for ACA processes.

• Collaborate with product teams on enhancements, testing, and regulatory updates; provide feedback for continuous improvement.

• Monitor ACA legislative changes and proactively communicate impacts to clients and internal teams.

• Act as an escalation point for complex issues, driving resolution and client satisfaction.

• Ensure confidentiality and compliance with company and regulatory guidelines.

• Perform additional duties and special projects as assigned.

What you need to make the cut

• Bachelor’s degree in Business Administration or related field; advanced degree or certification preferred.

• 3–5 years of experience in HRIS, payroll, benefits, insurance, or compliance systems.

• Extensive experience with ACA mandate, 1095 reporting, and hours tracking.

• Strong analytical and problem-solving skills with proven ability to manage complex projects.

• Advanced Excel proficiency (XLOOKUP, Pivot Tables, Concatenate, data modeling).

• Excellent communication, client management, and consultative skills.

• Ability to lead initiatives and mentor junior team members.

• Demonstrated ability to innovate and improve processes in a fast-paced environment.

The pay range for this position is $22.00 to $35.00 per hour (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart, The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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