EMERGENCY RESTORATION EXPERTS LLC - Centralized Estimator
EMERGENCY RESTORATION EXPERTS LLC
Apply Centralized Estimator Fully Remote • Kernersville, NC • Estimation Apply Job Type Full-time DescriptionAbout Us
Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.
Role Description
We are seeking an experienced Centralized Estimator to support our growing restoration operations. This role is responsible for producing accurate Mitigation (MIT) and Structural Repair (STR) estimates while serving as the critical link between field teams, insurance carriers, and internal project management.
This is a high-impact position ideal for someone who thrives in a fast-paced environment and understands the full life cycle of restoration estimating—from documentation review to carrier approval and job production handoff.
RequirementsWhat You’ll Do
- Create and manage MIT & STR estimates using Xactimate and Symbility
- Review field documentation (photos, scans, demo sheets, dry logs, reports, etc.)
- Submit estimates and supplements to carriers and drive approvals
- Communicate and negotiate directly with adjusters
- Ensure all files are complete, compliant, and production-ready
- Coordinate with field teams to resolve documentation gaps
- Support smooth transition of approved jobs into production
What We’re Looking For
- Strong Xactimate & Symbility proficiency
- Prior restoration estimating experience (preferred)
- Excellent documentation and organizational skills
- Ability to manage high-volume caseloads
- Confident insurance communication & negotiation abilities
- Comfortable working in a centralized, remote/office environment
Why Join Us
- Bonus/Commission
- Dental, Disability, Life, Medical and Vision Insurance
- 401K Company Match
- PTO – Paid Time Off
- Company Phone
- Fuel card for work-related travel
- Company vehicle
Physical Environment
- Daily travel is required, must be able to commute daily to customer locations and on-site projects.
- May be in non-climate-controlled environments and may be in office environments.
- Noise level in the work environment can be moderate to loud.