Residential Sales Consultant
Pella Corporation is seeking a motivated Residential Sales Consultant to support their territory across various counties. The role involves selling Pella windows and doors directly to homeowners, conducting in-home consultations, and working towards closing sales opportunities while providing excellent customer service.
Responsibilities
- Achieving individual sales and customer satisfaction goals and objectives
- Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation
- Striving to close the sale during all customer interactions
- Ensuring quotes and orders are accurate following company sales process
- Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues
- Be available for customer appointments during evenings and weekends, in addition to weekday hours
- Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape
- Conducting after-sales follow-up with customers and developing lead and referral generation
- Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows
- Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers
Skills
- Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience
- Individual's motor vehicle record must also comply with company requirements
- Ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities
- Ability to read and analyze documents related to contracts and work documents
- Ability to write reports and business correspondence
- Ability to verbally present information and respond to questions from customers, managers, and the general public
- Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors
- Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Must be able to drive to showrooms, job sites, customer/contractor locations, and required company functions at various locations
Benefits
- Standard IRS mileage reimbursement
- Hybrid work environment that includes your home office & appointments in the customer’s home
- Full benefits package which includes medical, dental, and vision
- Health savings and flex spending accounts
- Company paid life insurance
- Company paid short/long term disability insurance
- 401k with company match
- 20 paid vacation days and 9 paid holidays
- In-depth training program that includes virtual & hands on learning
- Smartphone, tablet, laptop computer, and product samples provided
- Solid reputation of the Pella Brand
- Exciting, nationwide career growth opportunities
Company Overview
Company H1B Sponsorship