[Remote] Administrative Assistant - Appeals Specialist
Note: The job is a remote job and is open to candidates in USA. Lydecker LLP is a civil litigation law firm seeking a detail-oriented and highly accountable Appeals Specialist to support their appeals process. This role involves managing and tracking appeals-related tasks, conducting follow-ups, and ensuring deadlines are met while working independently in a remote environment.
Responsibilities
- Manage and track appeals-related tasks from initiation through resolution
- Conduct consistent and professional follow-up via phone and email with internal teams and external parties
- Ensure deadlines are met through organized tracking and timely escalation when needed
- Accurately document communications and updates in firm systems
- Maintain appeal status reports and logs using Excel and internal computer programs
- Work independently while remaining responsive and accountable to leadership
Skills
- Exceptional follow-up and organizational skills
- Strong phone communication skills and comfort with frequent outbound calls
- Proven ability to work remotely with accountability and minimal supervision
- Ability to navigate Excel and learn new computer programs efficiently
- Strong attention to detail and time management skills
- Prior experience in roles requiring high-volume follow-up, tracking, or case/status management
- Experience in administrative, operations, insurance, healthcare, collections, or compliance roles is a plus
- Experience using spreadsheets or tracking tools to manage workflows
Benefits
- Medical Insurance – Currently provided by Cigna Healthcare with multiple insurance plans to choose from based on your needs – partially paid for by Firm for the employee; All outpatient mental health services are free of charge with no copays
- Optional Dental & Vision Insurance
- Optional Voluntary Life and Disability Insurance
- Optional Voluntary Accident Insurance
- Optional Critical Illness Insurance
- Optional Cancer Insurance
- Optional Hospitalization Insurance
- Optional Health Savings Account
- Optional Flexible Spending Account
- 401k after one calendar year of employment
- Paid time off (PTO) to support your overall well-being
Company Overview