[Remote] Sales Support Specialist (Full-Time Temporary) – French Speaker

Note: The job is a remote job and is open to candidates in USA. Ooma is a company that empowers people to connect through powerful communication experiences via their cloud-based platform. They are seeking a motivated Sales Support Specialist to support sales representatives by processing orders and responding to customer inquiries with professionalism and care.

Responsibilities

• Process sales orders accurately and in a timely manner
• Perform order entry and related administrative tasks
• Handle 20 or more telephone orders per day with confidence and professionalism
• Provide troubleshooting assistance for customer orders, account status inquiries, and related issues
• Supply data, reports, and guidance to support the sales team’s success
• Stay informed on new product and feature launches and help ensure the sales team is aligned
• Review pending orders and customer-specific requests to deliver an excellent customer experience

Skills

• Fluency in French (required)
• Proficiency in Microsoft Excel
• Strong understanding of sales principles and customer service practices
• Excellent written and verbal communication skills
• Strong analytical, organizational, and multitasking abilities
• A collaborative, team-oriented mindset with strong motivational skills
• High School Diploma required
• Excellent 10-key and typing accuracy
• College degree preferred, but not required

Benefits

• Bonus(es)
• Sales incentive(s)
• Stock in the form of Restricted Stock Units (RSUs)

Company Overview

Company H1B Sponsorship