[Hiring] EHR/Platform Integration Architect @GetWellNetwork, Inc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The EHR Integration Architect evaluates the workflows and integration points across the end users and care settings and proposes an integrated implementation build and training which supports the customers’ goals. This role is responsible for optimizing a customer build by identifying the key areas and functions which cross multiple end users and determining a single build which supports all use cases.

• Serving as an authority on various healthcare workflows to develop integrated workflows, dictionary builds, and best practices for the customer
• Conducting assessments to identify key workflows to support customer goals and minimize barriers to a successful implementation
• Collaborating with in-house knowledge experts to help the customer define organizational priorities, goals, and objectives
• Setting the overall direction for integrated products and their implementation
• Conducting training and building key dictionaries to support integrated workflows
• Discussing "concepts" with sites, identifying high-level decision areas and their impact on build and workflows
• Defining and writing integrated, GW Platform/application-wide architectural workflow and builds
• Documenting client architecture in diagrams (Lucid Chart, Vizio, etc.)
• Conducting assessments and customer evaluations throughout the implementation process
• Acting as a resource for functionality and system use for Client Services and Product Development
• Maintaining a strong understanding of how third-party software integrates within the platform and applications
• Troubleshooting, researching, and assisting in solving software problems
• Working collaboratively with the Development team to identify, prioritize, and help define innovative solutions to workflow challenges
• Helping the Implementation team interpret and understand users' feedback for workflow design decisions
• Attending stakeholder meetings, design reviews, and demonstrations to ensure development needs are represented
• Representing the team on escalated customer calls or participating in priority event discussions
• Leading Get Well sponsored activities and discussions related to product needs and potential functionality
• Traveling 10% of the time, anywhere within the United States and Canada

Qualifications

• Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
• EHR (Epic/Cerner) and/or Healthcare or Healthcare adjacent experience
• Strong understanding of hospital workflows within clinical, financial, or administrative departments
• Strong communication skills
• Well-organized and thorough documentation skills
• Strong analytical and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Ability to work well independently and as part of a team

Requirements

• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

Benefits

• Exceptionally generous paid time away from work
• A variety of paid leave programs
• Savings opportunities with 401(k) and incentive plans
• Internal education programs
• Full array of health benefits
• Fitness reimbursement
• Cell phone subsidy
• Casual offices with snacks and drinks
• Peer recognition programs
• Health advocacy and employee assistance programs
• Chili cook-offs
• Pet insurance
• An environment that supports YOU

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