[Remote] Business Analyst - Product and Marketplace

Note: The job is a remote job and is open to candidates in USA. Global Charter Services Inc. is a company focused on product and technology, seeking a Business Analyst to explore marketplace data across various business functions. The role involves analyzing data to support strategic initiatives and providing insights for decision-making.

Responsibilities

• Design and execute analytics and product experiments in collaboration with product teams to identify foundational insights, validate assumptions and derive key product metrics
• Utilize strong communication and presentation skills as you act as the primary liaison for developing data-related inquiries, investigations and dashboard insights with senior leaders within global charter services
• Develop comprehensive dashboards to monitor and analyze key performance indicators (KPIs), offering valuable insights for decision-making
• Conduct ad-hoc analyses to support critical business projects and initiatives, leveraging data-driven insights to drive strategic outcomes
• Perform product testing for new features and system testing to identify limitations, documenting significant findings for reference
• Draft Incident Reports and Root Cause Analyses (RCA) for major issues, facilitating a thorough understanding of incidents and enabling proactive mitigation strategies
• Training and full immersion across key departments to gain full insight on user experience

Skills

• 1-3 years of hands-on experience in one of the following roles: Product Analyst, Operations Analyst, or Business Analyst
• Proficiency in SQL and Python is a must
• Demonstrated ability in data analysis, with a track record of utilizing SQL and Python to extract, manipulate, and analyze data sets effectively
• Strong analytical and communication skills, capable of breaking down complex problems into manageable components and articulating findings to diverse stakeholders
• Exceptional interpersonal skills, both written and verbal, enabling clear and concise communication of complex information to senior management and cross-functional teams
• A university degree in a related discipline is required
• Previous experience in data analysis, demonstrating a solid understanding of statistical methods and data visualization techniques
• Located in Canada
• Candidate must be within +- 3hrs of the Eastern Standard Time (EST)
• Applicants must possess all necessary legal documentation to work in Canada. The company does not offer sponsorship for this role, and candidates must meet all legal requirements for employment eligibility
• Travel, tourism or transportation industry related experience

Company Overview