[Remote] Assess Repair (Total Loss) Adjuster - Remote (MST/PST)
Note: The job is a remote job and is open to candidates in USA. Allstate is a leading insurance company that has been protecting families for over 90 years. They are seeking an Assess Repair (Total Loss) Adjuster to provide superior customer service by virtually inspecting vehicle damage, writing repair estimates, and negotiating settlements with various stakeholders.
Responsibilities
- Providing a superior level of customer service and attention to customers who have a vehicle that needs repaired
- Virtually inspects damage to a vehicle
- Writes damage repair estimates
- Completes total loss valuations
- Negotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customers
- Estimates repair times for rental/loss of use
- Explaining coverage, estimates, claims, settlement, and rental processes to agents and/or customers
Skills
- As a condition of employment, you'll be expected to obtain an adjuster's and appraisers license based on state specific requirements
- All required licenses must be obtained within 60 days of hire
- You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
- 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell
- Previous experience in total loss adjustment or a related field is highly desirable
- Proficiency in using estimating software and valuation tools for virtual assessments
- Strong analytical skills to evaluate moderate to complex vehicle damages effectively
- Excellent negotiation and communication skills to interact with customers and stakeholders remotely
- Ability to work independently and manage time efficiently in a virtual work environment
- Detail-oriented and organized, with a commitment to delivering accurate and timely results
Benefits
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
Company Overview