Inside Sales Development Representative

Luminultra is a global leader in applied molecular diagnostics, empowering industries to manage microbial risks. The Inside Sales Development Representative will focus on generating new business opportunities and educating the Municipal & Environmental Water sector on Luminultra's solutions, while managing a personal book of accounts to drive sales growth.

Responsibilities

• Consistently meet or exceed sales quota through targeted growth and effective account engagement strategies
• Accelerate new customer acquisition by owning inbound leads, creating/qualifying sales opportunities, and managing a personal book of accounts with tailored outreach strategies
• Drive revenue growth by taking full responsibility for the sales process — identifying opportunities, nurturing leads, handling objections, and closing both new and expansion business
• Execute high-volume, multi-channel prospecting (calls, emails, social outreach) to generate interest and build pipeline, while meeting or exceeding daily activity expectations
• Develop best practices for lead generation, lead nurturing and opportunity creation, focusing on improving velocity from lead creation to close
• Create and execute direct account engagement strategies, including creating playbooks with sequences to support outbound, upsell/cross-sell, nurturing, and re-engaging closed-lost opportunities
• Advocate for the voice of our customers, sharing customer insight to Product Management, Marketing and Sales on what innovations and continuous improvements are needed to improve the customer experience

Skills

• 1+ year of relevant sales experience
• Previous experience in industrial environments
• Proven experience cold-calling
• Superb writing, communication, and listening skills with the ability to empathize with the customer
• Results-driven and self-motivated; you have a proven ability to make strong connections and overcome rejection to achieve results
• A team player who prioritizes ‘we' rather than ‘me'
• Educational background in business, science, or engineering is considered an asset

Benefits

• Generous paid time off policies, such as 5 paid flex/sick days, 2 volunteer days, and 3-weeks paid vacation and 11 paid holidays
• Group RRSP plan with 3% company matching contributions
• Firm sponsored social events
• Opportunities for performance bonus pay based on target achievement
• Eligibility for health, dental, vision, life, critical illness, AD&D, and LTD benefits (family and single coverage) along with mental health resources and an Employee Assistance Program.

Company Overview